- New
Women Fashion Casual Pants Loose High Waist Wide Leg Bell Bottom Palazzo Flare Pants
*Material:Polyester
*Colors:Yellow,Black
*Popular Elements:Wide-leg,Waist belt
*Style:Fashion,Casual
*Length:Long pants
*Seasons:Spring,Summer,Autumn
*Occasion:Dairy,Party,Work,Holiday
*Size:S M L XL
*Net Weight:0.20KG
*Package:1 Piece Pants
*Colors:Yellow,Black
*Popular Elements:Wide-leg,Waist belt
*Style:Fashion,Casual
*Length:Long pants
*Seasons:Spring,Summer,Autumn
*Occasion:Dairy,Party,Work,Holiday
*Size:S M L XL
*Net Weight:0.20KG
*Package:1 Piece Pants
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Exchange & Return Policy
Seller's Information
| Seller | surprisetou |
|---|---|
| Shipping from | |
| Return/Exchange address | |
| Notice on Return/exchange | Every product will be checked and ensure all items are in good condition before send out. Items must be returned in the original condition including all items, boxes, and packing material. Any of these missing, the return request will not be entertained. Customers need to submit the request within 7 days from the date of receiving, any request later than 7 days will not be entertained. Delivery rules: Please ensure your Name, Shipping address and contact number are correct, please tell us logistics website to check it (E mail address:surprisetou88@gmail.com). If the item is bounced back to the sender due to invalid address provided or some other reasons, then the shipping cost will not be refunded. The buyer will have to pay the postage for resending the item since it is the buyer's responsibility to ensure a valid shipping address is updated. Note: we don't accept freight to be collected at destination. Once the order exceed 2 months,we wouldn't accept the claim of not receive. If the package not receive within one month,please contact us as soon as possible. We reserve the right to make changes on our site, policies and the terms conditions at any point of time.If you have further questions, feel free to email us at surprisetou88@gmail.com and we will reply within 24 hours. |
11Street Return/Exchange Policy
- Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
- Strictly no cancellation for E-voucher after purchased.
- Return
- Request for return within 7 calendar days following delivery date.
- Check seller's approval on buyer's request.
- Buyer sends product in question to buyer.
- Seller receives and checks returned product.
- Seller approves return and return is completed.
- Strictly no return or refund for E-voucher.
- Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
- No exchange for E-voucher purchased.
How to Request for Cancellation/Return/Exchange
- You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. - You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. - You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please email to hello@11street.my and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.
