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SONY PlayStation4 PS4 Slim 500GB Console (2 Years + 3 Months OFFICIAL SONY MALAYSIA WARRANTY)

Selling Price
RM 1,183.00
Original Price
RM 1,349.00
Discount Rate
12% OFF
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SONY PlayStation4 PS4 Slim 500GB Black [2 Years + 90Days OFFICIAL SONY MALAYSIA Warranty]

Product Highlights
  • PlayStation 4 is the best place to play with dynamic,connected gaming, powerful graphics and speed, intelligent personalization, deeply integrated social capabilities, and innovative second-screen features.
  • Combining unparalleled content, immersive gaming experiences, all of your favorite digital entertainment apps, and PlayStation exclusives, PS4 centers on gamers, enabling them to play when, where and how they want.
  • PS4 enables the greatest game developers in the world to unlock their creativity and push the boundaries of play through a system that is tuned specifically to their needs.
Product Condition
  • Brand new in box
Specifications


Warranty
  • Warranty period: 1 Year & 3 Months + 1 Year Extended Warranty
  • Warranty type: SONY MALAYSIA WARRANTY

WHAT IS REGIONAL WARRANTY ? 
https://asia.playstation.com/en-my/support/warranty-services/regional-warranty/

Important Note for The 2nd Year Waranty : 
Neither PHYSICAL WARRANTY CARD is given NOR further REGISTRATION is needed for the Second Year Warranrty (A.K.A 1-Year Extended Warranty Service of PlayStation 4) 

Your PS4 (including original accessories supplied with PS4) is entitled to one year extended warranty service. Warranty period of one year extended warranty service shall be started when original one year warranty period ends The coverage of this service is same as terms and conditions for original one year warranty (Terms Conditions for Warranty Service for PlayStation systems), please visit https://asia.playstation.com/warranty/ for details or Call to PLAYSTATION Customer Service Hotline Malaysia Tel: 1 800 81 4963 (Operating hours: 10:00 - 19:00; Mon - Sat) for verification. This Information CAN ALSO BE FOUND printed on the back of the PS4 Box.

  • Register PlayStation 4 / PlayStation Vita before the original one-year warranty expires to get an extra ninety (90) days of free extended warranty coverage.
  • Warranty period of Extended Warranty Service (if any) shall be started immediately after the end of the original one-year warranty period. Each product (i.e. each serial number) is entitled to a maximum warranty period of two (2) years and ninety (90) days.
  • Each product (i.e. each serial number) is entitled to Extended Warranty Service once only.
  • Online Product Registration and ninety (90) days of free extended warranty service are not available in Philippines and Vietnam.
  • Online Product Registration and ninety (90) days of free extended warranty service are not available for PlayStation VR.

What's in the Box
  • 1 x Sony PlayStation 4 (Jet Black) (500GB) 
  • 1 x DualShock 4 Wireless Controller (Black) 
  • 1 x AC Power Cord 
  • 1 x HDMI Cable 
  • 1 x Mono Headset 
  • 1 x USB Cable 
  • 1 x Quick Start Guide 

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        Exchange & Return Policy

        Seller's Information

        Seller e-online store
        Shipping from
        Return/Exchange address
        Notice on Return/exchange All items sold are not refundable.
        1. The warranty covers DOA (Dead on Arrival) and general manufacturing defects.
        2. It does not cover any form of physical damage to the device unintentional or otherwise.
        All orders are generally shipped within 3 working days (except public holidays). All shipments are through registered delivery services and are associated with tracking numbers. We will provide the tracking numbers for your shipments once it is on its way. Boxes are amply sized and your items are well-protected with additional padding.

        Return Procedures:
        (1) Notify us of the fault at [email protected]

        (2) Include the following details in your e-mail:
        Date of purchase:
        Order Number:
        Brand and model number:
        Details of the fault:

        (3) Write the Authorization Reference Number on your return-shipping label. Return shipping will be borne by the customer and we recommend that a registered delivery service (with tracking number) be used.

        (4) The returned product must be accompanied with its original packaging and provided accessories. Any promotional items that were bundled with the product must be returned as well.

        (5) Any returns without the original packaging or accessories will not be accepted.

        (6) DOA items will be replaced if a claim is made within 7 days of the purchase. Claims made after that period will be considered as a standard warranty claim. Warranty repairs will take between 2-5 weeks.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please email to [email protected] and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

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        SONY PlayStation4 PS4 Slim 500GB Console (2 Years + 3 Months OFFICIAL SONY MALAYSIA WARRANTY)

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