- New
SHS Garden Self Watering Pot Hydroponic Pot Pasu (Transparent Round 105)
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Want to do gardening but no time to water the plants?
Want to have an indoor plant but no time to water?
Then use our Self-watering Pots.
The innovative way to keep your plant healthy in the office and living room or
when you are away on holidays.
SPECIFICATIONS
Outer Pot
Diameter: 10.5 cm
Height: 11.6 cm
Colour: Transparent
Inner Basket
Diameter: 8 cm
Height: 9 cm
Colour: White
USAGE
PACKAGE
1 inner basket, 1 transparent outer pot, 1 string (THE plant is not included)
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Exchange & Return Policy
Seller's Information
| Seller | SHS Resources |
|---|---|
| Shipping from | |
| Return/Exchange address | |
| Notice on Return/exchange | Refund and Exchange policy We understand that sometimes you may change your mind after you receive our parcel. As much as we would like to fulfill your wish, it is very difficult for us because of the low price for our products. Therefore, all purchases are non-refundable and non-exchangeable except that if goods received are damaged during transportation or wrong item was sent by us. If you receive a wrong item or the item is damaged, we will gladly accept returns of packages on the following conditions: -Please contact us and send proof of picture to our email info@shs-resources.com upon receipt of defective or wrongly sent items within 7 days. Kindly include the following details in the email: Order no: Contact no: Product to return or exchange: Reason for return or exchange: Attach photo to email - The original invoice, courier slips, and any other relevant documents are to be returned for our inspection purpose - Replacement will only be issued if the items being returned are not used or altered, in the same condition you received it and in the original box and / or packaging. Delivery costs of any return will be borne by us (for successful returns only). Returns must be sent back to us only via reliable and traceable shipping methods. We will not be responsible for refunding any untraceable returned item. - Once we receive your request for return or exchange, we will perform the necessary inspection. Once the claim is proven and validated, your refund/replacement will be processed and we shall contact you to arrange the refund/replacement. |
11Street Return/Exchange Policy
- Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
- Strictly no cancellation for E-voucher after purchased.
- Return
- Request for return within 7 calendar days following delivery date.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product.
- Seller approves return and return is completed.
- Strictly no return or refund for E-voucher.
- Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
- No exchange for E-voucher purchased.
How to Request for Cancellation/Return/Exchange
- You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. - You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. - You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please email to hello@11street.my and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.
