Benefits:
- Good choice for kitchen, bathroom and balcony
- Stress free ambient light for working, studying or relaxing
- LED Module Clio inside
- Easy installation on wall or ceiling
- Uniform, diffused light, creating a pleasant atmosphere
- Provides instant light from the first second
- Energy saving up to 80% in comparison to a traditional light source
Introduction to OPPLE Lighting
OPPLE’s recent growth has not only come domestically, but also internationally – with sales and services now offered in over 50 countries worldwide. This is due not only to the demand for our high-quality products, but also to the company’s strong commitment to research and development. Because of OPPLE’s emphasis on innovation, we have been able to stay at the forefront during the global switch to affordable LED technology.
Reviews & Feedback
Product Q&A
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Exchange & Return Policy
Seller's Information
Seller | ULI-OPPLE |
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Shipping from | |
Return/Exchange address | |
Notice on Return/exchange | Thanks for shopping at ULI-OPPLE. We accept returns for the following reasons: - Wrong Item Received - Manufacturing Defect Returns - Goods can be returned within 7 calendar days from the date you received it. - To be eligible for a return, your item must be unused and in the same condition that you received it. - Kindly make sure returned goods are in original packaging in good and original condition. For exchange or warranty purposes, customer needs to email to uli.opple.led@gmail.com include the following details in the email – Order No, Invoice No, Contact No, Product to exchange, Faulty Reason. Please do email or call before shipping anything back, so that we can provide you with complete return instructions. Once your return is received and inspected by our warehouse (usually within 72 hours of receipt), your refund or exchange will be processed and we will contact you for further arrangement. We will bear all shipping cost (provided that standard shipping is used) for your return if we send the wrong or defective product to you. Warranty Policy Uli-Opple’s warranty policy is in accordance with the terms and conditions of its respective suppliers. Uli-Opple will provides 1 year local manufacturer warranty. Thank you |
11Street Return/Exchange Policy
- Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
- Strictly no cancellation for E-voucher after purchased.
- Return
- Request for return within 7 calendar days following delivery date.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product.
- Seller approves return and return is completed.
- Strictly no return or refund for E-voucher.
- Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
- No exchange for E-voucher purchased.
How to Request for Cancellation/Return/Exchange
- You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. - You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. - You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please email to hello@11street.my and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.