This pack consists of :-
x 10 sticks
2) La Cremeria Classically Mint x 5 sticks
3) La Cremeria Absolutely Almond x 5 sticks
FREE Cooler Bag (** While stocks last)
**All Nestlé products that are manufactured, imported and distributed in Malaysia are certified Halal.
List of Postcode - NOT covered
List of Postcode - with 5-7 delivery working days
** Postcode list not stated above will be covered.
Freezer Details:
· Freezer size: 825mm(H) x 1051mm(W) x 671mm(B)
· Storage size: Approx. 450-500 pieces of ice cream
· Power requirements: 220-240V power supply with 13 amp socket
*For larger freezer size, kindly contact us.
For more information on delivery/order tracking, kindly contact Nestle Ice Cream Authorised Dealer KIEN HONG FROZEN SDN BHD (03-77725361/03-77725362)
Basic Information
| Product Status/Sales Type | New | Product No. | 66055438 |
|---|---|---|---|
| Weight (KG) | 1.4 kg | Country of Origin | N/A |
| Shipping Method | Direct Shipping by Seller | ||
| GST Applicable | Not Applicable (Non-GST seller) | ||
| After Sale Service | Delivery Information • MINIMUM PURCHASE RM50.00 for free delivery. • RM8.00 TRANSPORTATION FEE will be charged for all purchases BELOW RM50. • Delivery is available NATIONWIDE NOW. Please refer to ‘Product Description’ for postcode list which is NOT covered and the postcode that need 5 to 7 working days delivery. • Order Processing Hours: Monday - Saturday (excluding Sundays and public holidays) 9:00AM - 4.00PM • Delivery Hours: Monday - Saturday (excluding Sundays and public holidays) 10:00AM - 5.00PM • Kelantan, terengganu and Kedah - Delivery Hours: Saturday - Thursday (excluding Friday and public holidays) 10:00AM - 5.00PM • MINIMUM 3 WORKING DAYS (excluding weekends and public holidays) required. Please refer to ‘Product Description’ for postcode list that need 5 - 7 working days for delivery. • Customers will be contacted by Nestle Ice Cream Authorised Dealers to confirm delivery date and time. Freezer Rental Information: • Please refer to ‘Product Description’ for freezer specifications. • Freezer rental period is MAXIMUM 3 DAYS from date of receipt. • Collection of rented freezer: Monday-Saturday (excluding Sundays and public holidays) 10:00AM – 5:00PM. • Kelantan, Terengganu and Kedah - Delivery Hours: Saturday - Thursday (excluding Friday and public holidays) 10:00AM – 5:00PM. • Customers will be contacted by Nestle Ice Cream Authorised Dealer to confirm collection date and time of freezer. • Customers are liable to pay for any damages or loss of freezer. Charges based on freezer parts damaged. Loss of freezers subjected to RM1, 500.00 charge. For more information on delivery/order tracking, kindly contact Nestle Ice Cream Authorised Dealer KIEN HONG FROZEN SDN BHD (03- 77725361/03-77725362) | ||
| Brand | Nestle Ice Cream | ||
Reviews & Feedback
Product Q&A
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Submit Question
Exchange & Return Policy
Seller's Information
| Seller | Nestle Ice Cream |
|---|---|
| Shipping from | |
| Return/Exchange address | |
| Notice on Return/exchange | • Request for cancellation if product has not been dispatched after payment completion. • Goods sold are not refundable, returnable or exchangeable. |
11Street Return/Exchange Policy
- Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
- Strictly no cancellation for E-voucher after purchased.
- Return
- Request for return within 7 calendar days following delivery date.
- Check seller's approval on buyer's request.
- Buyer sends product in question to buyer.
- Seller receives and checks returned product.
- Seller approves return and return is completed.
- Strictly no return or refund for E-voucher.
- Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
- No exchange for E-voucher purchased.
How to Request for Cancellation/Return/Exchange
- You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. - You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. - You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.
