Technical details
| Operating system | Windows 10 Home Single Language 64 |
|---|---|
| Product color | Silver |
| Internal Storage | 1 TB 5400 rpm SATA |
| Optical drive | DVD-Writer |
| Graphics | NVIDIA® GeForce® MX110 (2 GB DDR3 dedicated) |
| Graphics | Discrete |
| Audio features | Dual speakers |
| Webcam | HP TrueVision HD Camera with integrated digital microphone |
| Keyboard | Full-size island-style keyboard with numeric keypad |
| Pointing device | Touchpad with multi-touch gesture support |
| Pointing device | Touchpad with multi-touch gesture support |
| Weight | Starting at 1.77 kg |
| Security management | Kensington MicroSaver® lock slot |
| Software included | McAfee LiveSafe™ |
| HP apps | HP Audio Switch HP Documentation HP ePrint HP JumpStart HP Recovery Manager HP Support Assistant HP Sure Connect |
| Processor | Intel® Core™ i5-8250U (1.6 GHz base frequency, up to 3.4 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores) |
| Memory | 4 GB DDR4-2400 SDRAM (1 x 4 GB) |
| Memory Note | Transfer rates up to 2400 MT/s. |
| Memory and storage | 4 GB memory 1 TB HDD storage |
| Network interface | Integrated 10/100/1000 GbE LAN |
| Wireless | 802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.2 combo |
| Ports | 2 USB 3.1 Gen 1 (Data transfer only) 1 USB 2.0 1 HDMI 1.4b 1 RJ-45 1 headphone/microphone combo |
| Expansion slots | 1 multi-format SD media card reader |
| Wireless Note | Miracast compatible |
| Minimum dimensions (W x D x H) | 37.6 x 24.6 x 2.25 cm |
| Display | 15.6" diagonal FHD SVA anti-glare WLED-backlit (1920 x 1080) |
| Battery type | 3-cell, 41 Wh Li-ion |
| Power supply type | 65 W AC power adapter |
| Battery weight | 210 g |
| Warranty | 2 year limited parts and labour |
Reviews & Feedback
Product Q&A
- Topic
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(this will only be visible between you and seller)
- All your Q&A posts are available in My Page > My Shopping Talk > My Q&A History.
- Once seller replies, you will be notified by email.
- Your posts may be removed and 11street reserves the right to suspend your account if inappropriate contents are found;
- Any implication of direct trade / discounts with your contact number, email address, or any offline contact point.
- Any indication of libel/defamation, inappropriate price comparison, unrelated ads, etc.
Submit Question
Exchange & Return Policy
Seller's Information
| Seller | EIT STORE |
|---|---|
| Shipping from | |
| Return/Exchange address | |
| Notice on Return/exchange | HP 2 YEARS WARRANTY (T&C) |
11Street Return/Exchange Policy
- Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
- Strictly no cancellation for E-voucher after purchased.
- Return
- Request for return within 7 calendar days following delivery date.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product.
- Seller approves return and return is completed.
- Strictly no return or refund for E-voucher.
- Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
- No exchange for E-voucher purchased.
How to Request for Cancellation/Return/Exchange
- You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. - You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. - You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please email to hello@11street.my and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.