• E-voucher

2.5 Hours Full Body Massage & Spa @Zen Spa, Hotel Novotel KL

Hotel Novotel KL

Selling Price
RM 108.00
Original Price
RM 543.40
Discount Rate
80% OFF
  • Max purchase 100 qty
  • Strictly NO REFUND for E-vouchers Read Full Policy
Option
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Sold by The Zen Spa

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The Zen Spa

The Zen Spa is a place that restores emotional balance and operation as an Unisex Massage Spa.The Zen is a sanctuary of seclusion from daily life. It is where stillness, simplicity and silence fuse into a contemplative space to create a refuge for elements of solitude to allow your body and mind to arrive at an optimum balance of aura and peace.

What Do You Get:
2.5 Hours Full Body Massage includes: (Original Price RM543.40) 

•1-hour Full Body Massage (choose 1): 
         o Zen Signature (combination of Swedish, Balinese, and Shiatsu massages) 
         o Balinese Massage 
         o Swedish Massage 
         o Aromatherapy Massage 
         o Zen Traditional Massage 
• 30-minutes Full Back Herbal Ball Massage
• 30-minutes Ear Candling
• 30-minutes Foot Reflexology 
• Foot Soak
  
Redeemable Outlets:
Novotel KL City Centre Hotel
2 Jalan Kia Peng50450 Kuala Lumpur,  Malaysia
Phone: 03-2161 2460 / 012-6138 400 

Website:http://www.1stchoicespa.co

 

 

 

 


  

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Basic Information

Basic Information of Product
Validity Period Valid within 90 days from date of purchase
Terms and Conditions • Redeemable on: Daily 11am-11pm (Include Public Holiday) Last Appointment :8pm
• Valid for male and female, both new and existing customers.
• RM30 of surcharge applicable to tourists.
Redemption Instructions • Prior reservation required.
• Call 03-21612460 / 012-6138400 for reservations.
• Paperless redemption via 11street mobile apps.
Outlet Locations Hotel Novotel KL City Centre, Level 4, No. 2, Jalan Kia Peng, 50450 Kuala Lumpur.
03-21612460 / 012-6138400
Product No. 12621007
GST Applicable Not Applicable (Non-GST seller)

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        Exchange & Return Policy

        Seller's Information

        Seller The Zen Spa
        Shipping from
        Return/Exchange address
        Notice on Return/exchange All purchased e-vouchers are non-refundable.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

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        2.5 Hours Full Body Massage & Spa @Zen Spa, Hotel Novotel KL

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