MART11

[07/07/2017 ~ 31/12/2018]
creditcashback
RM11
for latedelivery
*T&C applies

Terms & Conditions

    Fast Delivery (within 48 hours)
  • 48 Working Hours Delivery right at your door step.
  • 48 Working Hours Delivery program is ONLY valid for delivery within KLANG VALLEY.
  • Recipients who are not available for delivery claims within the attempted 48 Hours delivery service will be excluded from this program and will not be entitled to received RM11 credit.
  • Purchase and successful payment must be done before 12.00pm to entitled for the 48 hours delivery. Below is the schedule for “Fast Delivery” upon Successful Payment:
    • Monday – Thursday, before 12:00PM, will be delivered by Next 2 Working Days
    • Monday – Thursday, after 12:00PM, will be delivered by Next 3 Working Days
    • Friday, before 12:00PM, will be delivered by Next Tuesday
    • Friday, after 12:00PM, will be delivered by Next Wednesday
    • Saturday & Sunday, will be delivered by Next Wednesday
    • Public Holiday, will be delivered by Next 2 working days

  • How to Report
  • To report and claim for RM11 credit upon any late deliveries, drop an email to hello@11street.my, with Subject Title “Mart-11 Late Delivery Claims“ followed by “(Order number)”.
  • User to drop an email to hello@11street.my within ONE MONTH upon SHIPPING COMPLETION DATE.
  • Any email sent after ONE MONTH will not be entitled for RM 11 credit.
  • For late delivery claims, valid claims will be notified within 2 weeks period and RM11 credit will be issued to the claimer.

  • Free Delivery
  • FREE* DELIVERY is ONLY applicable for products purchased from MART11 promotion.
  • Different brands and/or sellers will have FREE* DELIVERY upon condition to the brands and/or sellers minimum cart purchase.

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