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Mobile Top up

Xpax RM 100 Prepaid Reload + 4% 11street Credits (4% discount value)

This item has been suspended for sale.

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Rewards Information
  • Credit 4.24

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 737731
Shipping Method

Auto Top-up

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

Reportgo

For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry

There is no limit of purchase for every customers.

Available denomination: RM 10, RM 30, RM 50, RM 100



BUY PREPAID RELOAD ON 11STREET AND GET FREE CREDITS!



 


HOW TO GET 11STREET CREDIT?

  1. After purchasing the reload, go to ‘My Page’ at the top of the page.
  2. Click on ‘Order History’.
  3. Click on the ‘Write Comment’ button on your recent reload purchase.



  


4.  Put in your comment of the product. 


 



5.  Click ‘Submit’ and the credit will be automatically credited into your account! Enjoy!


ATTENTION: Comment must be written within 15 days after purchase. Any comments written after 15 days will not get the credit.






 

Xpax is Celcom's prepaid brand which is currently serving up to 10.3 subscribers.


About Celcom


Celcom Axiata Berhad is the oldest mobile telecommunications company in Malaysia. Celcom is one of a member of the Axiata group of companies.


Celcom's Vision is to become the finest enterprise in the country

  1. To delight our customers.
  2. To build a profitable enterprise that maximizes investor returns.
  3. To empower, develop and reward our people, to become Malaysia's preferred employer.
  4. To build win-win relationships with all our business partners, based on mutual trust, respect and support.
  5. To work to bridge the digital divide, to build our nation and to enhance its standing abroad.
  6. To maintain the highest levels of transparency, integrity and professionalism.
  7. Together with all our stakeholders, we will make Celcom a premium brand: a brand that symbolizes the spirit of freedom, aspiration, confidence, dynamism, timelessness, universality and globalism.



Steps to purchase prepaid top-up on 11street

 

1. Go to product page and click the 'Buy Now' button.

 

 

 

 

 

 

2. Enter the mobile phone number that will be receiving the prepaid top-up.

 

 

 

 

 

3. You will be asked for mobile phone number verification before confirming purchase.

 

 

 

 

4. System will check if the mobile number is within the telco's database. If yes, the pop-up in the window below will appear.

 



 

5. If the mobile number is not within the telco's database, the pop-up in the window below will appear and you will need to recheck the mobile number you have entered.

 

  

 

  

6. If the mobile number is within the telco selected, you can proceed to payment by choosing your preferred payment method.

 

 

 

 

7. Once payment method has been chosen, you will be redirected to the payment page.

 

 

   

 

8.  The payment page will appear and click the 'Proceed' button.

 

  

 

  

9. After completing payment via your preferred payment method, you will be directed to the 'Payment Successful' page.

 

 


10. If payment has been made successfully, notification will be sent to your phone via SMS. 


 

 

Seller Information

Seller Information
Seller MobilityOne
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange 1 ID is allowed to make only 3 prepaid reload purchases per product within 30 days. Top-up products are non-refundable.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.