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Tropix MTB Mountain Bike Bicycle MartineZ With SHIMANO DEORE 30 SPEED Brand From Italy

Selling Price
RM 3,598.00
Discounted Price
RM 1,599.00
56%
Rewards
  • 0% Installment Plan
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 20080247
Weight (kg) 15 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

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TROPIX MARTINEZ - FROM ITALY /
Color stock available : Red/White
Frame Size : 17.5
Remark: * Buyer will need to assemble the remaining 15% of bicycle on their own or take to their nearest bicycle shop and ask them to assemble it for you.
* The remaining 15% includes handlebar, Quick-release front wheel, pedal, saddle.

Seller Information

Seller Information
Seller Bikedotmy
Ship-From Address Ipoh, Perak
Return/Exchange Address Ipoh, Perak
Notice on Return/Exchange BikeDotMy only accepts Return/Exchange if the product purchased was manufacture defects or wrong product/color being shipped to buyer.

BikeDotMy strictly do not accept any returns from buyer due to the following reasons from buyer:
• Changed of mind from buyer
• When product is used, destroyed or damaged
• When tag attached to product is removed or package of product is opened and product value is damaged
• When sealed package is opened or packaging materials are lost
• When too much time has passed and product value has so decreased that its re-sale is not possible
• When return/exchange request is made for customized product such as hand-made shoes or accessories
• When components of product (including free gift) have been used or lost
• When buyer did not follow instructions included in product

Please follow the steps below to request for Return/Exchange:
• Email BikeDotMy at BikeDotMy@gmail.com and provide the following details:
- Name
- Contact number
- Delivery address
- 11street Order No.
- Attached photo / video of faulty product
• Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to BikeDotMy. Delivery costs to be covered by customer.
• BikeDotMy will cover delivery costs of replacement or repaired product to customer.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.