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TP-LINK M5360 3G Portable Broadband Wifi Modem Router + Power Bank MiFi

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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 7.20 for up to 0.5 kg 
    RM 1.30 for each additional 0.25 kg

  • Sabah

    RM 10.45 for up to 0.5 kg 
    RM 2.65 for each additional 0.25 kg

  • Sarawak

    RM 9.80 for up to 0.5 kg 
    RM 2.00 for each additional 0.25 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 7.20
  • Sarawak RM 9.80
  • Sabah RM 10.45

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1406957
Weight (kg) 0.4 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service 2 Year Warranty

TPLINK DISTRIBUTION MALAYSIA SDN BHD
Hotline (24 hours - 7 days):
1300 8887 5465
Local Service:
+60 3 2141 4358

E-mail:
support.my@tp-link.com
11street.my@tp-link.com

Website:
www.tp-link.com.my

Service Center Address:
4-20, 4th Floor, Plaza Low Yat, off Jalan Bukit Bintang, 55100 Kuala Lumpur.

Warranty Terms
Product(s) sold through IT HYPERSTORE are serviced and supported by their manufacturers in accordance with any terms and conditions packaged with the products.

If you need to return product(s) back to us for warranty, please contact the Customer Service Support atsupport@ithyperstore.com OR +603-7726 6831

Please ship back the product(s) to the respective shipping branch in the original packaging with any accessories as advised by the Customer Service Support. Failure to do so may invalidate the warranty.

We will not accept return of product(s) that are not compatible with your system configuration or damaged during shipment to and fro or misused by customer / shipping carrier or hold by custom.

1 to 1 Replacement
IT Hyperstore offers free "1 to 1 replacement" on all products items for the first 7 days upon receiving of goods (on manufacturer defects only).
Brand TP-link

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

Reportgo

For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry

  • 2 years warranty
  • Up to 21.6Mbps download and 5.76Mbps upload speeds
  • Supports HSPA+/HSPA/UMTS(900/2100 MHz),EDGE/GPRS/GSM (850/900/1800/1900 MHz)
  • 5200mAh Power Bank to charge smartphones or tablets (Power outlet: 5V/1A)
  • Internal Battery for up to 17 hours of 3G connection sharing
  • Supports up to 10 users simultaneously
  • Portable and compact design ideal for travel use
  • Micro USB port for versatile recharging
  • OLED display provides an intuitive view of the device’s operating status
  • Equipped with a micro SD card slot for up to 32GB of optional storage
HARDWARE FEATURES
Network Type HSPA+/HSPA/UMTS/EDGE/GRPS/GSM
Interface 1 micro USB port for power supply
1 USB 2.0 port for charging smart phones/tablets
SIM card slot
Micro SD card slot
Button Power On/Off Button
Reset Button
Antenna Internal Antenna
Data Rates DL: 21.6Mbps, UL: 5.76Mbps
Dimensions ( W x D x H ) 3.9×1.7×1.1in.(100×44.3×28.5mm)
Power Supply Internal 5200mAh Rechargeable Battery (undetachable)
Micro SD Card Reader Up to 32GB
Band WCDMA: 900/2100Mhz
GSM: 850/900/1800/1900Mhz
OLED Display Traffic statistics, Wi-Fi status, user numbers, network type (2G/3G), signal strength, Internet connection status, messages, battery meter.
WIRELESS FEATURES
Wireless Standards IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Frequency 2.4-2.4835GHz
EIRP <20dBm
Wireless Security Support WPA-PSK/WPA2-PSK,Wireless MAC Filtering, Enable/Disable SSID Broadcast
DHCP DHCP server, DHCP Client List
OTHERS
Certification CE, FCC, RoHS
Package Contents 3G Mobile WiFi, 5200mAh Power Bank M5360
Micro USB Cable
Micro to Standard SIM Card Adapter
Nano to Standard SIM Card Adapter
Power Adapter
Quick Installation Guide
System Requirements Windows 8/7/vista/XP, Mac OS, Android, iOS, Windows Phone

 

 

 

 

 

 


 

 

Seller Information

Seller Information
Seller IT Hyperstore
Ship-From Address Petaling Jaya, Selangor
Return/Exchange Address Petaling Jaya, Selangor
Notice on Return/Exchange Our return policy allows for item(s) return and your choice of a full refund or replacement item(s). However, we do have requirements for processing a return.

You may want to return your order due to any of the following reasons:

Damaged - The product is damaged upon arrival
Defect - The product does not function as described in its manufacturer specification
Incorrect/wrong item - Not the product the customer ordered.
Missing items/parts - Missing items/parts as indicated in the packaging
Does not fit - Customer receives the size that was ordered but it does not match with the website description
Website error - The product does not match website specifications, description, or image (this issue is attributable to a website error/misinformation)

Unless otherwise stated in the product description, the general requirements for returns are as follows:

• Returned item must be shipped back to us within fourteen (14) calendar days or report to our customer service team within 2 days after the item is received. Countdown starts from the date you received the item to the post stamp stated on the parcel you return to us.
• Your proof of purchase (order number)
• The product must not fall into the non-returnable product list.
• The goods must be in new condition and returned in the original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.
• The product must not have been used or installed or had any data inputted.
• All sealed must not be opened / broken. In case you have opened the seal, please refer for assistance to the relevant service center indicated on your warranty card.
• All the item label and bar code must be remain in original condition

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.