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Tongtai 12-24 mths Bamboo Cotton: My Baby Girl´s Top (Pink & Yellow)

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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 6.00 for up to 0.5 kg 
    RM 1.40 for each additional 0.25 kg

  • Sabah

    RM 9.30 for up to 0.5 kg 
    RM 2.70 for each additional 0.25 kg

  • Sarawak

    RM 8.70 for up to 0.5 kg 
    RM 2.00 for each additional 0.25 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 6.00
  • Sarawak RM 8.70
  • Sabah RM 9.30

Shipping discount of RM 6 when purchasing over RM  120

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TONGTAI INFANT APPAREL
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Seller Information
Seller Information
Seller TONGTAI INFANT APPAREL
Seller's Address
  • Ship-From Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

  • Return/Exchange Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1423845
Weight (kg) 0.035 kg Country of Origin Made in China
Shipping Method

Courier Service
GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service TongTai, a company that provides safe clothing and accessories for your children since year 1986. Using
pure natural cotton, non hazardous materials, plus fresh, elegant, mild colour range and focus on the details
such as softness, warm and other good characteristics. Products are designed by professional Italian Designers
with advanced cutting and fine sewing craftsmanship, letting your babies enjoy completely the comfort cares.
Beside, Japanese and Chinese design elements have also made Tongtai’s products more interesting to explore!

Delivery
1. All orders are processed within 1-3 working days once payment is made and confirmed.
2. Standard delivery time is a minimum of 3-5 working days, however delivery is depending on the individual
courier services company.
3. All orders are delivered via courier service/pos laju
Brand TONGTAI INFANT
Gender Female

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

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Tongtai 6-24 mths Bamboo Cotton: 
My Baby Girl's Top (Pink & Yellow)

 


 

 

 

 

 

 

 

 

Seller Information

Seller Information
Seller TONGTAI INFANT APPAREL
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange 1. Cancellation is only allowed for products that have not been shipped. Once the product is shipped,
cancellation is not possible.

2. You may return & exchange item of the following issue(s) within 7 calendar days from the date of delivery.
We will bear the delivery fee of returning the product and delivering the replacement product to you.
Shall the item is out of stock, we will make a refund to you.
a. Damaged
b. Defective
c. Wrong item delivered

3. Any item(s) returned, with original packaging removed, with tags or labels removed, having been used,
incomplete with accessories or free gift, dirty or damaged will not be refunded nor exchanged.

4. Requirements for a valid return:
a. The product’s return acceptance conditions: in original packaging, with tags or labels, not been used,
complete with accessories or free gift and clean.
b. Reason for return has to be valid
c. Proof of purchase i.e. tax invoice, payment detail

5. Replacement/ Refund process only begins after we have completed evaluating your returned item. This
quality evaluation process may take up to 2 working days.

6. We try to take photo clearly possible, please accept the colours and printings of the product to be slightly difference
from the actual product.

8. If your item meets all the requirement, our address for returns is:
Tongtai Infant Apparel (M) Sdn. Bhd. (951009-T)
Level 3A, 3A-02, Kenanga Wholesale City,
2, Jalan Gelugor, 55200 Kuala Lumpur,
Wilayah Persekutuan
Email: kidscareclub88@gmail.com

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.