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Tai Thong Official Authorized Seller

Tai Thong Mooncake - Pick Your Own Flavour Mooncakes + Free RM38 Tai Thong Voucher & Tanglung

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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 7.00 for up to 2 kg 
    RM 1.00 for each additional 0.5 kg

  • Sabah

    No Shipping

  • Sarawak

    No Shipping

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 7.00
  • Sarawak No Shipping
  • Sabah No Shipping
  • Shipping Exclusion
    Shipping Exclusion
    East Malaysia
    • Unavailable for the Whole Area
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Free shipping when purchasing over RM  100

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Seller Information
Seller Information
Seller Trolley & Carts
Seller's Address
  • Ship-From Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

  • Return/Exchange Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 49657459
Weight (kg) 0.2 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service 1. Free Shipping with purchase of 2 boxes (8 pieces mooncake) and above.
2. Free Tai Thong Restaurant Voucher Worth RM38
3. Free Classical Tanglung (While Stock Last)
Brand Tai Thong

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For order related and other issues, kindly click on E-mail Enquiry here.

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Tai Thong Mooncake is now available for sale online! For Tai Thong Mooncake, we deliver to your doorstep. Just wait for it at your home and at your convenience.


All orders must be placed in set of 4 pieces of moon cake. For example 4 pieces, 8 pieces, 16 pieces and so forth. In the event the order is not in multiple of 4, the order shall be canceled and we will refund the credit to you.


What's In The Box

1 x Your selected mooncake

1 x RM38 Tai Thong Voucher

1 x Classical Tanglung (while stock last)


Tai Thong Baked Skin Mooncake Flavours:-

1) Mocha Milk Tea

2) Lotus Double Yolk

3) Lotus Single Yolk

4) Pure Lotus

5) Pure Red Bean

6) White Lotus Single Yolk

7) Pure White Lotus

8) Black Sesame White Lotus

9) Assorted Fruits & Nuts

10) Jade Custard

11) Pure Pandan

12) Salted White Lotus with Belacan Dried Shrimp & Chicken Floss

Screenshot 2017-08-13 17.52.09 1200x344.jpg

INTRODUCTION

“May we live long and share the beauty of the moon together, even if we are hundreds of miles apart”.

Mooncakes, traditionally filled with lotus seed paste and an egg yolk to represent the moon, are a joyous symbol crafted to celebrate the Mid-Autumn Festival. Round in shape, mooncakes are thought to symbolize the reunion of a family, and bring to mind distant friends and family.

Keeping those traditions alive, Tai Thong has crafted its mooncake creations for two decades, adding new flavours to our existing extensive array of mooncakes while preserving that unique taste and quality of presentation.

Free from artificial colourings and flavourings, Tai Thong Mooncakes are certified HALAL by the Islamic Development Department of Malaysia (JAKIM) and are HACCP compliant.


Seller Information

Seller Information
Seller Trolley & Carts
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange Terms & Conditions Apply

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.