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Sunyo SY-25TP 2.5L Thermo Pot

Selling Price
RM 153.00
Discounted Price
RM 115.00 (GST Included)
25%
Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 1.00 for up to 1 kg 
    RM 1.00 for each additional 1 kg

  • Sabah

    RM 13.00 for up to 1 kg 
    RM 12.00 for each additional 1 kg

  • Sarawak

    RM 13.00 for up to 1 kg 
    RM 12.00 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 2.00
  • Sarawak RM 25.00
  • Sabah RM 25.00
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1407010
Weight (kg) 1.3 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service In order to make claims, please email to ch.global1817@gmail.com and provide below details:

Name
Contact Number
Delivery Address
Photos or Video of faulty item
Email must be attached with Invoice as proof of purchase.
Delivery costs must be covered by customer.
Merchant will cover delivery costs of replacement product to customer.
Faulty items must be delivered in their original packaging.

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry
  • Outer insulated pot spec came in stainless steel in both exterior and interior
  • The inner pot is available in single-layer base or triple-layer base for selection
  • Capacity 2.5L

SUNYO SY-25TP Thermo Pot consists of a double-wall insulated container and 2 piece stainless steel inner pots. Double-wall thermal insulation locks in temperature to preserve heat/cold and freshness for up to 6 hours ! 


Convenient and easy way cooking

The heat-retention cooking system works like a non-electric slow cooker to allow user to prepare delicious meals with doing other things.10 mins of cooking on the stove is all you need, and place the food into the Thermal pot, and let SUNYO SY-25TP does it job while you're busy doing other things. Besides, you're able to save more energy as the meal is on the gas stove for a shortér period of time.

Worry-Free Cooking

The food inside can never be over-cooked so that you will avoid scorching, evaporation, over boiling or bitterness. Meanwhile, external surface still stays cool to the touch even with hot food from within.

Safe your energy and efforts

Brings your food anywhere! With the lockable lid and convenient carrying handle allows you to bring hot or cold food around without worries.

No more worries for cold drinks and melting ice

Store your drinks and ice into this SUNYO Thermo Pot and it helps to preserve cold temperature for up to 6 hours. Sit back and enjoy cold drinks and chilling ice during your picnic or happy hours with friends without worrying anymore. 

Seller Information

Seller Information
Seller SUNYO
Ship-From Address Klang, Selangor
Return/Exchange Address Klang, Selangor
Notice on Return/Exchange Requirements for a valid return:

1. Proof of purchase (order number, buying invoice, etc.)
2. Bank details in Return Form if original payment are made via iPay88 or FPX.
3. Pictures of the damaged or defected products for confirmation from merchant.
4. Return reason has to be valid and returns acceptance conditions met (check out below)

Your item cannot be returned after 7 calendar days. Passed this period, If the item is covered by a manufacturer’s warranty, for prompt assistance please contact the manufacturer directly to organize the return. You can also find all the contact information of your product’s warranty center on the warranty card inside your package.

You can directly contact or send your product to its Warranty Center following the address on your Warranty Card; or you can also send it to our office and we will assist you to transfer it to the Warranty Center. However, we would advise you to send the product directly to its Warranty Center for a faster process.

Please check your Warranty card (inside your package) for the contact and address of your Warranty Center.

If your item is within warranty duration, we will process your repair request in accordance with our supplier. It takes about 30 days depending on each supplier.



If my product is within warranty duration, do I need to pay for repairs?
If your product is within warranty duration and is damaged by mechanical or electrical systems, you don't have to worry about the repairing cost. We will cover it. However, courier fee will be covered by the customer.

If your product is out of warranty duration, you will be responsible for repairing cost.
We suggest you to repair the product at the warranty center authorized by the manufacture

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.