• E-voucher

Sunway Lagoon + Meal Voucher

Entrance Ticket Online Promo

Selling Price
RM 100.00
Original Price
RM 180.00
Discount Rate
44% OFF
  • GST included
  • Min purchase 2 qty, Max purchase 100 qty
  • Strictly NO REFUND for E-vouchers Read Full Policy
Option
+-

Sold by Triba-East Travel Sdn Bhd

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Specifications

    Validity till 31 March 2018 One day All Park entrance ticket  + RM 10 Meal Voucher

    Fixed Date. Visit on the fixed travel booking date with One Lead Name as per Identity Card.

    QR-Code on phone or printed voucher to exchange for Entrance Wrist Band at the entrance ticketing counter.

    No transfer

    RM 10 meal voucher

    No guide service

    No meeting point

    Operation hour 10:00 AM - 6:00 PM (Please refer to the official website)

     All park Admission Ticket:-

                1- Water Park
                2- Amusement park
                3- Wildlife Park
                4- Extreme Park
                5- Scream Park

                6- Nickelodeon Park (New)
     Exclude G-Force X, Bungy Jump & Go-Kart

     E-Wallet System is now available! Pre-load credit and go cashless in Sunway Lagoon. All F&B and retail outlets in the park will not be accepting cash for any transactions, please have sufficient money to be loaded into the E-wallet before entering into the park.

You can reload money into the E-Wallet at the counters listed below; for any unused balance, guests able to get refund on the same day at the ticketing counters before 7pm.
1. Main Entrance Ticketing Counters
2. Surf Beach Ticketing Counters
3. Scream Park Counter
4. Rimba Counter
5. Zuluwalk Locker Counter
6. Surf Beach Locker Counter
7. Extreme Park Counter
8. Zulu Walk Tube Counter
9. Surf Beach Tube Counter


Please Note

 REDEMPTION 

We need 3 working days (except Saturday/Sunday/Public Holidays) to process your booking with terms and conditions that your redemption information email to us.


 AMENDMENT

Your E-Ticket is not transferrable nor amendable after redemption.


  CHILDREN RATE

Child rates apply to those above 90cm in height and age 12 years and below. FREE admission for child below 90am or age 3 and below.


 IMPORTANT 

- Not valid with any other ongoing offers, discounts, events and/or promotion, including Sunway Pals promotion.
- Triba-East Travel reserves the right to refuse, alter, amend, delete or add to the stated terms and conditions or withdraw this promotion at any time without prior notice. Other terms and conditions apply. 
Urgent departure please acknowledge us by email/whatsapp/calls and we shall confirm to process your booking within the short notice before your purchase or your purchase will be forfeited. 


How Do You Get Your E-Voucher?

 BUY and CHECK OUT with payment online or offline. 


 EMAIL immediately to promotion@tribaeast.com 

1. Full name as per passport. (One lead name only for adult / All children and senior citizen names)
2. IC/ID card number for all names.
3. No of travellers (adult and children with age, senior citizen with age based on month and year of born).
4. 2 valid mobile contacts(one can be contacted via phone calls/one can be contacted via WhatsApp during your travel).
5. 1 extra email address for us to send you the E-Tickets.
6. Date you leave your home countries to the places of visit
7. Date/Time you wish for the visit.


 PRINT and TRAVEL with the voucher we email to you 2 days before visit date. 


 MEET and GREET by our representative. Enjoy your trip. 


 COMMENT on our website for the present trip you joined, received a RM 5 cash voucher.


 Be our FACEBOOK Fans to enjoy your future purchase of  RM 5 cash voucher.


Cancellation Policy

 No cancellation nor amendment is accepted once the purchase made with name and departure date. 


 No refund if you are not showing up / late to show up on the chosen date and time of the tours. 

 Expired or not utilised tickets has no refund value nor to extend the validity.

 Price and promotion is changing without prior notice. 


Need Help? 


1700-81-6671 (normal local call charges applied)


  +60123281900 (whatsapp only)

  promotion@tribaeast.com

View more detail

Basic Information

Basic Information of Product
Validity Period 05/Jun/2017 - 31/Mar/2018
Terms and Conditions Please Note E-Ticket/Vouchers are issued by Triba-East Travel Sdn Bhd, Malaysia.
Verification Code and Payment Proof are not serves as E-Ticket for your visit.

1. Your purchase(s) must be redeemed within 14 days after payment online to 11street.my, otherwise, no redemption shall be accepted.
2. Redemption email will be replied within 12-24 hours (except Sat,Sun & Public Holiday). Otherwise, please contact Triba-East immediately.
3. Redemption must complete with full information as per listed in the Redemption Instruction on 11street.my. Otherwise, no redemption will be processing.
4. E-Tickets required minimum 3 working days to process. (except Sat,Sun & Public Holiday).
5. Urgent Redemption shall resulted no guarantee of issuing on time for your visit.
6. Your E-Ticket/Voucher(s) will be issued 03 days before your departure in general, otherwise, will stated in product description.
7. Early release is upon request and it must be during non peak season only.
8. Price and promotion change without prior notice.
9. Urgent Purchase : Please contact us before purchase to ensure the availabilities of delivering you the tickets.
10. Your purchase has no cancellation and no refund value as condition as below:-
(a) when you did not redeem within 14 days after purchase.
(b) when the validity of the ticket(s) purchased has expired.
(c) when the E-ticket(s) has been issued and you asked for an amendment that cannot be done.
(d) when the E-ticket(s) has been issued to you and you did not make it to visit to the attraction
(e) when the E-ticket(s) has been issued to you and you were late to the meeting point.
Redemption Instructions Please redeem to Triba-East Travel Sdn Bhd (KPL4872) by email to promotion@tribaeast.com
within 14 days with complete information below :
(a) Full Name as per passport (One Lead Name Only for Visiting Together)
(b) Valid Mobile Contact - Please indicate number(s) for international calls or whataspp.
(d) Additional Email address(s)
(e) Traveling Date -- Date that you are leaving your countries.
(f) Date of Visit -- Date visit to the attraction
(g) All Verification Code --- Your purchase proof(s). One ticket = 1 verification code.
* If you buy more than one product, please redeem ALL in One email to us to avoid missing out any of your redemption(s).
Outlet Locations Visit to Sunway Lagoon, Kuala Lumpur

Redemption Make To :
Triba-East Travel Sdn Bhd
65-2 Jalan Damai Niaga 1, Cheras, 56000 Kuala Lumpur
Email : promotion@tribaeast.com
Hotline : 1700 81 6671 (local calls charges)
Check your redemption status only via email and hotline calls.
Product No. 40758426
GST Applicable SR 6%

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        Exchange & Return Policy

        Seller's Information

        Seller Triba-East Travel Sdn Bhd
        Shipping from
        Return/Exchange address
        Notice on Return/exchange All purchased e-vouchers are non-refundable.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

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