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Sudio Klang in-ear headphone

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KUAT Lifestyle
Seller Information
Seller Information
Seller KUAT Lifestyle
Seller's Address
  • Ship-From Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

  • Return/Exchange Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 977209
Weight (kg) 0.4 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service Please send to info@kuat.com.my for any enquiry.

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KLANG

Sudio Klang - With Full-feature 3-Button Remote and Stay-in-Ear. The remote is designed for iOS - other operating systems will still have a functioning button for picking up calls, but the functions of the increase/decrease volume buttons may differ. The sound is as amazing on all phones!

One cord has been designed to be longer than the other. The longer cord receives support from the user's neck to prevent the earphones from being pulled out. The stay-in-ear feature also lets the user wear Klang as an accessory.


INCLUDED

- Klang Earphones With 4 Pairs of Extra Sleeves
- Owner’s Manual & Quality Assurance Card
- Genuine Leather Carrying Case
- Metal Clip


DRIVER

Type: 10.0 mm Dynamic Speaker
Sensitivity: 102 dB SPL @ 1 kHz
Impedance: 32 Ohm @ 1kHz
Frequency Response: 20 Hz - 20 kHz


SPECIFICATIONS

Housing: Aluminum, Composite, ABS
Finish: Matte, polished edges on metal
Model: In-ear
Weight: 22 grams


SOUND SIGNATURE

The 10 mm dynamic speaker is designed to deliver a natural bass without compromising the high tones. Klang lets you experience a true representation of the artist's recording.


WARRANTY


Sudio warrants that any goods supplied by it shall be free from defects in material and workmanship for one (1) year from the date of delivery. This SUDIO WARRANTY does NOT apply where there has been a failure of the goods due to improper use; breakage not due to defect; failure on account of faulty or improper installation or handling; or failure on account of installation in a building of faulty design or construction on account of faulty or improper installation or handling; or failure on account of installation in a building of faulty design or construction

Seller Information

Seller Information
Seller KUAT Lifestyle
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange Please email to info@kuat.com.my and provide below details:

Name
Contact Number
Delivery Address
Photos or Video of faulty item
Email must be attached with invoice as proof of purchase
Delivery costs must be covered by customer
Merchant will cover delivery costs of replacement product to customer
Faulty items must be delivered in their original packaging

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.