Suavecito Pomade Original Hold | Kudos Pomade

Selling Price
RM 55.00
Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 7.00 for up to 0.5 kg 
    RM 2.00 for each additional 0.25 kg

  • Sabah

    RM 11.00 for up to 0.5 kg 
    RM 1.00 for each additional 0.25 kg

  • Sarawak

    RM 10.00 for up to 0.5 kg 
    RM 1.00 for each additional 0.25 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 7.00
  • Sarawak RM 10.00
  • Sabah RM 11.00
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1258491
Weight (kg) 0.16 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service 1) Next day delivery. Orders will ship on next business day after payment received.

2) We are using PosLaju as our courier service.

3) You should receive your tracking code on the business day after we ship out the order.

4) Once paid is considered sold, and all items is not exchangeable/ refundable (p/s: Unless the item that we sent is not match with the order).

5) You can reach us through PM / Reply Thread / Whatsapp (017 604 5620) / Instagram (@kudos.pomade) / Email (kudos.pomade@gmail.com)

6) Visit our website at http://www.kudospomade.com

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

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Our uniquely scented water-soluble hair pomade has a creamy consistency, combs in with ease and provides a strong grip for maximum styling flexibility. Suavecito Pomade Original Hold dries with a medium hardness, higher shine and washes out with water.

Seller Information

Seller Information
Seller Kudos Pomade
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange 1) The item should be delivered back to us within 7 working days from date of delivery. However, please note that return/exchange will only be accepted upon receipt and verification from us. All items must be returned with its original packaging and condition (unused). Failure to meet all the above requirements will result in unsuccessful returns.

2) You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

3) Once your return is received and inspected, we will send you a message to notify you that we have received your returned item. However, please note that we only refund in credit term. No cash refund(s) are allowed.

4) Should there be no stock available at the time of exchange, customers can keep credit until the next shipment arises or utilise it to purchase other items.

5) Shipping address attached on the order must be reachable. If it is not authorized for our courier partner to enter the destination, it will result in unsuccessful delivery. And customer must make self-collection at the designated PosLaju Centre stated on the notification card.

6) If failed to receive any notification card from PosLaju. Kindly dial up to 1300 300 300 to consult the PosLaju customer service by providing them the tracking no.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.