SteelSeries Dex Gaming MousePad (Maximum Glide)

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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 5.00 for up to 1 kg 
    RM 2.00 for each additional 1 kg

  • Sabah

    RM 15.00 for up to 1 kg 
    RM 15.00 for each additional 1 kg

  • Sarawak

    RM 15.00 for up to 1 kg 
    RM 15.00 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 5.00
  • Sarawak RM 15.00
  • Sabah RM 15.00

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1359828
Weight (kg) 0.3 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service Please Call 1700-81-83-89 For More Information

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For order related and other issues, kindly click on E-mail Enquiry here.

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  • Incredibly low friction for highly-responsive movements
  • Precise tracking for optical and laser mice
  • Heat-bound edging prevents fraying
  • Heavy silicone base prevents pad from sliding
  • Torture tested and water resistant
  • Designed in collaboration with pro-gamers for unmatched performance
  • Wash with water to clean it off
  • Laser etched logo won't wear down

Seller Information

Seller Information
Seller saveall
Ship-From Address Petaling Jaya, Selangor
Return/Exchange Address Petaling Jaya, Selangor
Notice on Return/Exchange Product Warranty
• For Warranty claim purpose, kindly email us and state the defective, problem or issue you are having with the product with picture or video.
• We recommend buyer to contact the respective brand or manufacturer company support website for troubleshooting before requesting warranty claim
• All warranty coverage begins from the date of purchase
• All shipping cost to us for warranty purposes will bear by buyer.
• We regret that we cannot be held responsible for non-delivery of returned products.
• All return product must be with proof of purchase (order number, buying invoice, delivery note, bank statement) along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts as well
1 to 1 Exchange
• Saveall offers free "1 to 1 replacement" on all products items for the first 7 days upon receiving of goods (on receiving wrong item from original order or manufacturer defects only)
• Please ensure that the product is in their original UNOPENED packaging for all exchanges
• Items that are returned to us in opened packaging will not be accept and may be return to you without exchanged.
All return and exchange products should be send to:
Att: Warranty
Ebuy Services Sdn Bhd
C-6-43a, Block Camilia, 10 Boulevard,
Lebuhraya Sprint, PJU 6A,
47400, Petaling Jaya,
Selangor Darul Ehsan.
Please Call 1700-81-83-89 For More Information

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.