PALAZZO - 3 Seater Sofa (With 2 Years Warranty Covered)

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Rewards
  • 0% Installment Plan
Shipping information
Shipping Method

Courier Service

Shipping Rate Notice by Location
  • West Malaysia

    RM 50.00 for up to 28 kg 
    RM 50.00 for each additional 28 kg

  • Sabah

    No Shipping

  • Sarawak

    No Shipping

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 100.00
  • Sarawak No Shipping
  • Sabah No Shipping
  • Shipping Exclusion
    Shipping Exclusion
    East Malaysia
    • Unavailable for the Whole Area
    Close

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1032575
Weight (kg) 30 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service - You will receive your product(s) within 10 working days from date of purchase.
- 2 years warranty on inner woodframe, from date of receipt.
Brand Viva Houz

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For order related and other issues, kindly click on E-mail Enquiry here.

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PALAZZO Sofa fits 3 persons comfortably, built with solid wood inner frame, "Italian" spring seat, padded with high density foam for comfort and durability.

Our multiple colour choice programme helps you to fit this sofa into your living room, bedroom or anywhere in your home.

This product comes with two years inner woodframe warranty that make your investment a wise choice.

  • 3 Seater Sofa
  • Upholstery material : Linen look fabric
  • Seat system : High density padded foam, "Italian" spring seat
  • Frame structure : hard woodframe
  • Legs : plastic leg
  • Dimension : 168 x W90 x H86cm
  • Weight : +/- 30kg
  • Colours available : please refer to colour chart
  • Warranty : 2 years warranty on inner woodframe
  • Remark : Free 2 pieces colour matching cushion


 

 

 

Seller Information

Seller Information
Seller Vivahouz
Ship-From Address Batu Caves, Selangor
Return/Exchange Address Batu Caves, Selangor
Notice on Return/Exchange 1) Goods shall not be returned after 7 days of receipt, except if it is defective.
2) Goods shall be returned in good condition in their original packing at the customer's expense.
3) Damaged goods shall not be accepted in return.
4) Before return of defective goods, prior contact shall be made with the vendor. You shall be required to provide
proof of defects including providing pictures etc.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.