[Special Pack] Head & Shoulders Cool Menthol Shampoo + Oral B Toothbrush FREE Selfie Monopod

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Shipping information
Shipping Method

Courier Service

Shipping Rate Notice by Location
  • West Malaysia

    RM 7.00 for up to 0.5 kg 
    RM 2.00 for each additional 0.25 kg

  • Sabah

    RM 9.00 for up to 0.5 kg 
    RM 3.50 for each additional 0.25 kg

  • Sarawak

    RM 9.00 for up to 0.5 kg 
    RM 3.50 for each additional 0.25 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

  • West Malaysia RM 9.00
  • Sarawak RM 12.50
  • Sabah RM 12.50

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 830291
Weight (kg) 0.75 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.


For order related and other issues, kindly click on E-mail Enquiry here.

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NoteMonopod color subject to availability. No color selection.

Head & Shoulders Cool Menthol Shampoo 330ml

Head & Shoulders Cool Menthol Shampoo, the most liked shampoo in our range, tackles the cause of dandruff head on from the first wash with our proven Hydra Zinc formula.  The tingly natural menthol cools and refreshes your scalp and hair. It keeps you dandruff free and helps relieve dryness, itch and tight scalp associated with dandruff. Its gentle PH-balanced formula is suitable for everyday use.


  • Keeps you up to 100% dandruff free forever (visible flakes with regular use)
  • Powered with HydraZinc technology to keep you up to 100% dandruff free forever (visible flakes with regular use)
  • Contains natural menthol for an intensely cooling and refreshing  sensation
  • Specially formulated to make you feel refreshed while leaving your hair soft and manageable
  • Gentle enough for everyday use, even for color or chemically treated hair. 

Direction For Use

Wet hair. Gently massage onto scalp. Lather and rinse thoroughly. Repeat if desired.


Water, Sodium Lauryl Sulfate, Sodium Laureth Sulfate, Sodium Chloride, Glycol Distearate, Dimethicone, Zinc Carbonate, Sodium Xylenesulfonate, Cocamidopropyl Betaine, Zinc Pyrithione, Fragrance, Menthol, Sodium Benzoate, Guar Hydroxypropyltrimonium Chloride, Magnesium Carbonate Hydroxide, Methylchloroisothiazolinone, Methylisothiazolinone, CI 42090, CI 17200.

Product Warnings

Avoid contact with eyes. If this happens, rinse thoroughly with water.


Capacity 330ml
Dimension (L x W x H) cm 7.7 x 4.1 x 21.4



Hair & scalp related questions:

Q:1 Will head & shoulders be harsh on my hair?
A:1 Not at all – quite the opposite. Actually, the dandruff condition is harsh on hair. Scientific discoveries have shown that a scalp that is itchy or dry with dandruff has a negative effect on your hair’s shine. The itching and scratching that can accompany dandruff can also increase hair damage due to scratching. Our shampoo formulas are gentle and pHs balanced, and have six times the moisturisers of most non-conditioning shampoos so they always leave hair soft and manageable. All our shampoos are gentle enough for daily use – even on colour-treated hair. Plus, our conditioners are rich in intensive moisturisers that leave hair feeling silky and soft.

Q:2 What is the best way to use head & shoulders to fight dandruff?
A:2 Simple: regular use will ease flakes and itching. Ideally, you should wash with head and shoulders at least three times a week for visibly flake-free hair.   All head & shoulders shampoos are gentle enough to use every time you shampoo. If you use a conditioner, ensure it’s an anti-dandruff one. Doing so increases the effectiveness (vs. cosmetic conditioner). If you use an ordinary conditioner, you rinse away up to 70% of the dandruff-fighting ingredient, ZPT, which is deposited by head & shoulders shampoo, and lessen your chances of fighting dandruff. By replacing your conditioner with head & shoulders conditioner, you could increase dandruff-fighting effectiveness by up to 78%.

Q:3 I know head & shoulders helps protect my scalp, but are there any benefits for my hair?
A:3 Definitely. You can think of our products as anti-dandruff shampoos and conditioners that give you beautiful hair as well as superb shampoos and conditioners that happen to clear – and fight – dandruff. Whether you use a shampoo alone or with one of our conditioners, you’ll have hair that’s soft, manageable, and shiny – and which smells gorgeous, too.

Q:4 If I keep using head & shoulders, will it lose its effectiveness over time?
A:4 No, you'll enjoy the same dandruff protection from head & shoulders for as long as you use it. You won't become unresponsive to the active dandruff-fighting ingredients, nor will the effectiveness of the dandruff-fighting agents decline.

Q:5 What are the most common ways to treat dry scalp and care for dandruff?
A:5 You can treat a dry scalp and take care of dandruff with products containing at least one of the following types of active ingredients:
Anti fungal ingredients reduce the amount of fungus on the scalp, therefore fighting the leading cause of dandruff. These ingredients include Zinc Pyrithione (ZPT) and selenium sulfide.
Anti-proliferative agents slow down the production of skin cells without necessarily acting directly against the fungus. One such ingredient is coal tar, which primarily fights signs of dandruff.
Keratolytic agents break down the intercellular bond (keratin) that holds skin cells together on the uppermost layer of the scalp. Therefore, when the top layer of cells are shed, they are separate rather than in clumps. These agents include sulfur and salicylic acid, which, again, primarily fights signs and not the cause of dandruff.

Q:6 Why don't antidandruff shampoos get rid of dandruff forever? Why do flakes come back?
A:6 Malassezia, the leading cause of dandruff, is a naturally occurring fungus which is found on everyone's skin. Some people are more sensitive to its presence than others; those who are more sensitive develop dandruff. Malassezia can be controlled by regular treatment with head & shoulders shampoos and conditioners. However, if treatment stops, the fungus will naturally return — along with the flaky by-products.


Oral B Pro-Health Clinical 38 Soft (Pack of 2)

Individual Pro-Flex sides adjust to the unique contours of your teeth and gums to remove more plaque than a regular manual toothbrush. Because of its flexibility, the Oral-B Clinical Pro-Flex delivers an outstanding gentle clean.


  • Flexible Pro-Flex Wings: This unique toothbrush head design incorporates two flexible, independently adjusting wings that adapt to the contours and curves of your teeth and gums to give you an outstanding clean*.
  • CrissCross bristles: Positioned in opposing directions, CrissCross bristles are designed to flex and then straighten, actively penetrating between the teeth and along the gum line to lift and sweep plaque away.
  • Power Tip Bristles: Extra long to help clean between teeth in hard-to-reach places
  • Carefully polished end-round bristles: Gentle on teeth and gums


  • Dimension: 7 x 2.15 x 22.8 (L x W x H cm)

Seller Information

Seller Information
Seller TouchPoint
Ship-From Address Puchong, Selangor
Return/Exchange Address Puchong, Selangor
Notice on Return/Exchange 1. When you receive your shipment, please open and inspect merchandise on the same day as delivered. Try on any wearable item(s) and if there are issues please contact us immediately. 
2. If the item(s) arrived are damaged or faulty, customer is required to call TouchPoint Support Centre at 03–80905068 EXT 557 or email directly at within twenty (24) hours upon receiving the item(s). Please include the order number, email address, problem in all correspondence and a picture of damaged or faulty item(s) as a proof.
3. The following item(s) are ONLY returnable if they are in their unopened, original packaging. Item(s) must not have been worn, used or altered in any way.
4. If you attempt to return an item(s), which is not returnable, the item(s) will be shipped back to you, and you will be charged the cost of shipping for sending it back.
5. Returns must be sent back to us only via reliable and traceable shipping methods. You are responsible for the return shipping costs. TouchPoint will not be responsible for refunding an untraceable packaged item(s). Refunds are for the cost of merchandise only. TouchPoint does not refund shipping and handling charges. 
6. Refunds generally take 7 days, however may take up to 30 days to complete during peak times. We will NOT accept returns of item(s) with obvious signs of use. If you return item(s) in used condition, you will be responsible for the cost to have them shipped back to you. 
7. If you are unavailable to received the items at the intended address, you are required to liaise directly with the appointed courier agent as stated in the “attempt card” dropped by the agent and to rearrange for re-delivery within three (3) business days from the date of attempted delivery.
8. All charges for second and subsequent delivery attempts due to unsuccessful delivery by the courier agent will be borne by customer.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.


  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
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