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SONY WH-1000XM2 Premium Noise Cancelling Wireless Headphones(1 Year Sony MY Warranty)

Selling Price
RM 1,058.40
Original Price
RM 1,599.00
Discount Rate
34% OFF
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Option
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WEIGHT
Approx. 275g
HEADPHONE TYPE
Closed, dynamic
DRIVER UNIT
40mm, dome type (CCAW Voice Coil)
MAGNET
Neodymium
IMPEDANCE (OHM)
46 ohm (1kHz) (when connecting via the headphone cable with the unit turned on) , 14 ohm (1kHz) (when connecting via the headphone cable with the unit turned off)
DIAPHRAGM
Aluminum coated LCP
FREQUENCY RESPONSE
4Hz-40,000Hz
FREQUENCY RESPONSE (ACTIVE OPERATION)
4Hz - 40,000Hz
FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)
20Hz - 20,000Hz (44.1kHz Sampling) / 20Hz - 40,000Hz (LDAC 96kHz Sampling, 990kbps)
SENSITIVITIES (DB/MW)
103dB / mW (1kHz) (when connecting via the headphone cable with the unit turned on) , 98dB / mW (1kHz) (when connecting via the headphone cable with the unit turned off)
VOLUME CONTROL
Touch Sensor
CORD TYPE
Single-sided (detachable)
CORD LENGTH
Headphone cable (approx. 1.5m, OFC strands, gold-plated stereo mini plug)
PLUG
Gold-plated L-shaped stereo mini plug
INPUT(S)
Micro USB, Stereo Mini Jack
WEARING STYLE
Circumaural
NFC
Yes
DSEE HX
Yes
S-MASTER HX
Yes
PASSIVE OPERATION
Yes
BATTERY CHARGE TIME
Approx. 4 hrs
BATTERY CHARGE METHOD
USB
BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME)
Max. 30 hrs (NC ON) , Max. 38 hrs (NC OFF)
BATTERY LIFE(WAITING TIME)
Max. 40 hrs (NC ON) , Max. 200 hrs (NC OFF)
BLUETOOTH® VERSION
Version4.1
EFFECTIVE RANGE
Line of sight approx.30ft (10m)
FREQUENCY RANGE
2.4GHz band
PROFILE
A2DP, AVRCP, HFP, HSP
SUPPORTED AUDIO FORMAT(S)
SBC, AAC, aptX, aptX HD, LDAC
SUPPORTED CONTENT PROTECTION
SCMS-T
NOISE CANCELING ON/OFF SWITCH
Yes
AUTOMATIC AI NOISE CANCELLING
Yes
PERSONAL NC OPTIMIZER
Yes
ATMOSPHERIC PRESSURE OPTIMIZING
Yes
AMBIENT SOUND MODE
Yes
QUICK ATTENTION
Yes
gold black
  • Plug Adaptor for In-flight Use
  • Headphone cable (approx. 1.5m, OFC strands, gold-plated stereo mini plug)
  • USB Cable
  • Carrying Case




FEATURES

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Hear what you want, the way you want

No hassle, no difficult settings, just industry-leading noise cancellation tailored for you and your life. 2

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Noise cancellation personalised

Personal Optimizing analyses personal characteristics like head size, glasses and hair, then optimises sound to you.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Noise cancelling made to fly  

Atmospheric Pressure Optimizing delivers optimal sound at high altitude, so you can enjoy noise cancelling at its best when you fly.3 

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Wireless freedom with no noise

Stream your music and listen free from wires and noise.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Smart Listening by Adaptive Sound Control automatically adjusts to whatever you do

Smart Listening by Adaptive Sound Control automatically detects your activity such as travelling, walking and waiting, then adjusts ambient sound setting to you. You can customise them to your preferences with the Sony I Headphones Connect APP.  

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Tailor sound to you

SENSE ENGINE™ gives you the power to tune in and out of your music at a touch. 

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Sony I Headphones Connect for Android

Download the Android APP to use Smart Listening by Adaptive Sound Control, control your ambient sound settings and adjust the sound levels with the Equalizer.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Sony I Headphones Connect for iOS

Download the iOS APP to use Smart Listening by Adaptive Sound Control, control your ambient sound settings and adjust the sound levels with the Equalizer.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Hear what’s important with Ambient Sound control

Adjust Ambient Sound with the Sony | Headphones Connect APP to hear essential sounds when you’re listening on the move. 

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Talk at a touch with Quick Attention 

Communicate without taking your headphones off. Place your hand over the housing to turn the volume down for instant conversation.3 

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Virtual surround sound

Feel immersed in sound wherever you are. Experience audio optimised for different listening environments including outdoor stages, clubs, halls and arenas.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Equalizer 

Find your perfect sound tone for every song from the presets, easily customizable to your preference with Sony | Headphones Connect APP. Available from October 2017. 

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Sound Position Control 

Choose the direction you want the sound to come from, just as you can with a wireless speaker. 

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Truly authentic sound 

Hear music that stays true to the original recording with High-Resolution Audio. Optimised for High-Resolution Audio, S-Master HX™ reduces distortion and allows you to enjoy all the subtleties in your music. These headphones also include a powerful 40mm driver with Liquid Crystal Polymer (LCP) diaphragm for handling heavy beats and can reproduce a full range of frequencies up to 40kHz.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Restore all your compressed files

Digital Sound Enhancement Engine HX (DSEE HXTM) upscales compressed digital music files, bringing them closer to the quality of High-Resolution Audio. By restoring the high-range sound lost in compression, DSEE HXTM produces your digital music files in rich, clear sound.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Wireless streaming at its best

LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH® wireless Audio, which allows you to enjoy High-Resolution Audio content in exceptional sound quality close to High Resolution Audio.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

All day power and quick charging

Keep the music playing with long battery life and quick charging, giving 70 minutes of play after just 10 minutes of charge. 

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Hands-free calling with a double tap 

Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Control at your fingertip

Change the track, turn the volume up or down and take or make calls by tapping or swiping the panel with your fingertip.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Carry case with cable 

Swivel designed earcups fold neatly into the carry case along with the cable for easy storage.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Aeroplane adapter plug

Be travel-ready. Plug the cable jack into the aeroplane adapter plug for easy in-flight listening.

Picture of 1000XM2 Wireless Noise Cancelling Headphones

Wired High-Resolution Audio listening

Use the supplied cable for uninterrupted truly High-Resolution Audio and noise cancelling for up to 13 hours.4 

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 57385895
Weight (KG) 1.5 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable Not Applicable (Non-GST seller)
After Sale Service SONY Online Warranty Registration site:
https://mysony.sony.com.my/expressproductregistration.aspx

Thank you for shopping with us.
Our warranty policy is in accordance with the terms and conditions of its respective suppliers.
All our products come with warranty period as stated under every product page.

All courier charges for returning the product to us for exchange or warranty purposes will be borne by customer except if we send the wrong or defective product to you. In the event of defective items are sent in after the warranty period, sending back the repaired item to customer will be at customer's expense.

For enquiries / support, kindly email to [email protected]
Brand Sony

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        Exchange & Return Policy

        Seller's Information

        Seller e-online store
        Shipping from
        Return/Exchange address
        Notice on Return/exchange Please note that for hygienic and logistical reasons, some items are not returnable. If your return meets all the requirements above and you wish to proceed with the return, please contact us via email at [email protected] for further details such as return address and etc. Please also include the return slip in the parcel and send the item through Pos Laju (other courier service are also accepted).

        Please keep the Tracking Number for the parcel provided by Poslaju (or other courier tracking number) to monitor your shipment to us.

        All items sold are not refundable.
        1. The warranty covers DOA (Dead on Arrival) and general manufacturing defects.
        2. It does not cover any form of physical damage to the device unintentional or otherwise.
        All orders are generally shipped within 3 working days (except public holidays). All shipments are through registered delivery services and are associated with tracking numbers. We will provide the tracking numbers for your shipments once it is on its way. Boxes are amply sized and your items are well-protected with additional padding.

        Return Procedures:
        (1) Notify us of the fault at [email protected]

        (2) Include the following details in your e-mail:
        Date of purchase:
        Order Number:
        Brand and model number:
        Details of the fault:

        (3) Write the Authorization Reference Number on your return-shipping label. Return shipping will be borne by the customer and we recommend that a registered delivery service (with tracking number) be used.

        (4) The returned product must be accompanied with its original packaging and provided accessories. Any promotional items that were bundled with the product must be returned as well.

        (5) Any returns without the original packaging or accessories will not be accepted.

        (6) DOA items will be replaced if a claim is made within 7 days of the purchase. Claims made after that period will be considered as a standard warranty claim. Warranty repairs will take between 2-5 weeks.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

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        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
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