Effective relief of pain and swelling

【SOFT ICE BAG】** ICE / HOT BAG ** 11˝ Length - 3000ml

Selling Price
RM 70.00
Discounted Price
RM 45.00
36%
Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 7.00 for up to 1 kg 
    RM 1.00 for each additional 0.5 kg

  • Sabah

    RM 15.00 for up to 1 kg 
    RM 4.00 for each additional 0.5 kg

  • Sarawak

    RM 14.00 for up to 1 kg 
    RM 3.00 for each additional 0.5 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 7.00
  • Sarawak RM 14.00
  • Sabah RM 15.00
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1309718
Weight (kg) 0.8 kg Country of Origin Made in Taiwan
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service For enquiries:
Email : esther.globalgalaxy@gmail.com
WhatsApp : 016 2165031
WeChat : EGlobalGalaxy
WeChat : EGGalaxy

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【SOFT ICE BAG】** ICE / HOT BAG

 

ü Cold Therapy is the natural way to relieve pain without medication.

ü Effective relief of pain and swelling.

 


 

 

The above pictures are for reference only.

Actual product packaging may differ from Image Shown.

 

  • SPECIFICATION

 

► Outer Material : POLYESTER + TPU
► Size & Capacity : 
      • 11" Length - 3000ml
► Color : Blue
► Made In Taiwan

  • FEATURES

 

► Soft fabric : Soft to the touch to enhance comfort and coverage of injured area.
► No Leakage : Special sewing technique create superior leak resistant.
► Ice/Hot use : Suitable for both cold and hot therapy (Accept temperature:-20~70°C)
► Reusable

  • USAGE

 

Add water to the bag 3/4 full.
Place the cap on top of the bag and turn it clockwise until you cannot turn anymore.
Apply the bag flat on desired area to be treated.


  For Ice Bag  
     For best results, add ice cubes to increase the cold effect.
     ※If ice cubes are too big, crush it first and then add.
  For Hot Bag  
     Add some cold water to keep the water temperature at a safe and comfortable level.
     For best result, pour 50°C- 60°C (recommended) hot water into bag and screw the cap on before use.
     ※Do not pour 100°C boiling water  directly into the bag.

  • CAUTION

 

► This product transfers cold so effectively that condensation may occur in a humid climate.
    Bag can be wrapped in a soft towel if condensation is not desired or to protect sensitive skin areas.
► Cold or hot therapy is generally recommended for treatment no longer than 20 minutes per use.
► When using as treatment of post-surgical trauma, follow the instructions of your medical practitioner.
► Do not crush ice in the bag or force fused cubes through mouth opening.
► Do not place heavy or sharp objects on top of bag.
► Do not expose bag to direct sunlight or heat.
► After using, drain and air dry bag before replacing cap.
► Store in a dry place.

 

 

When should we use ICE TREATMENT or HEAT TREATMENT

When used as an ice pack, the Pack reduces muscle spasms, pain, swelling and/or bruising after any type of trauma, dental procedure or insect bite. It is best used in the first 48 hours when applied upon the affected area to reduce swelling around the injury. Ice treatment may also be used for chronic conditions before activity. The Pack is excellent for sore, stiff, nagging muscles, joint pain, chronic injuries or injuries with no inflammation. It can help to reduce muscle spasms, alleviate pain, elevate blood flow, and boost metabolism. Avoid the use of heat treatment if the injury shows signs of swelling as the application of heat can promote unwanted blood flow to the injured area.

 

 

When we use the cold/hot packs, what should we care for:

 

  • To avoid frostbite or burn, always wrap the pack in a towel prior to each use.
  • Cold or hot therapy is generally recommended for treatment no longer than 20 minutes per use.
  • When using as treatment of post-surgical trauma, follow the instructions of your medical practitioner.
  • If contents are exposed to the skin or eyes, flush with water immediately. If irritation or redness persists, consult a physician.
  • Children are to use this product under adult supervision.
  • For external use only; contents not intended for ingestion. If contents are accidentally ingested, seek immediate medical attention of a physician.

 

 


 

 

 

 

 

 

 

 

Seller Information

Seller Information
Seller EGGalaxy
Ship-From Address Petaling Jaya, Selangor
Return/Exchange Address Petaling Jaya, Selangor
Notice on Return/Exchange • Seven (7)-day Warranty from date of receipt. Freight fees are non refundable.
**This warranty covers products and excluding shipping costs.
**It does not cover faults or defects arising from incorrect use.
**It does not apply to accidental damage, misuse or neglect.

• Notify us within the first 7 days of receipt of item.
**Email : esther.globalgalaxy@gmail.com
**WhatsApp : 016 2165031
**WeChat : EGlobalGalaxy
**WeChat : EGGalaxy

• Any claims made after 7 days from date of receipt shall not be entertained. We will not entertain those return without notification.

• Returned products must be returned to EGGalaxy, Petaling Jaya in its original and resell condition and packaging must not be broken where applicable (including accessories, manuals, and documentation). To be eligible for a return, your item must be unused and in the same condition that you received it. Return postage and handling is buyer's responsibility. EGGalaxy will cover delivery costs of replacement product to customer.

• Warranty claims which do not fulfil the steps above will not be processed due to incomplete information.

• Exchanges are subject to availability. If no similar products are available, EGGalaxy will process a refund.

• EGGalaxy's decision shall be final and conclusive.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
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