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SO SEOUL - Drum Set Musical Instrument AB Crystal Brooch Pin

Selling Price
RM 69.00
Discounted Price
RM 55.20 (GST Included)
20%
Shipping
  • Free
Quantity
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 19830970
Weight (kg) 0.1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service SO SEOUL swears by the quality of its merchandise, and follows it through with an exceptional 2 years FREE service and parts replacements in case of any manufacturing defects or dropped crystal(s). Please kindly take note that regrettably we do not cover broken parts or surface re-plating service.

You may drop by our store at 1st Floor ISETAN @ The Gardens or ISETAN @ KLCC, PARKSON @ Pavilion KL, TANGS @ Empire Shopping Gallery or email us for a Return Merchandise Authorization before sending back to us by courier service or registered mail at your costs. It will take approximately 1-2 weeks for simple repair that will be completed locally, or 6-8 weeks for more complex repair that will need to be completed in Korea.

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

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SO SEOUL

SO SEOUL was established in year 2010. It has a philosophy of offering merchandise that are always TRENDSETTING, reasonably PRICED, High QUALITY and we will follow up with exceptional after sales CUSTOMER SERVICE. In addition to its online store, SO SEOUL also has a prominent presence inside ISETAN @ The Gardens and ISETAN @ Suria KLCC, PARKSON @ Pavilion KL, and TANGS @ Empire Shopping Gallery


This Brooch is plated with RHODIUM PLATING

Rhodium is a rare precious metal of the platinum family. It is a non-allergic metal. Rhodium plating is used by many Fine Jewellers in the world, to provide a surface that is resistant to scratches and tarnish, and give a white, reflective appearance of white gold.


This Brooch is embellished with AUSTRIAN CRYSTAL

Austria is the World capital of high quality crystal making. Austrian crystals resemble many different types of Gems, has high refractive rate, and durable.


Country of ORIGIN

All our merchandise are designed and made in Korea.


WHAT'S IN THE BOX

1 x SO SEOUL Drum Set Musical Instrument AB Crystal Brooch Pin
Packed inside a SO SEOUL Jewelry Packaging Box


Our advice on PRODUCT CARE

Taking care of your Jewelry will ensure your Jewelry maintains its shine and glitter. It is our recommendation to:

-          Remove Jewelry when doing physical tasks

-          Put Jewelry on after applying makeup

-          Avoid wearing Jewelry In swimming pools, spas and sports

-          Keep the Jewelry dry.


Our CONTACT INFORMATION

We love to hear from you, and endeavor to reply to each message within 12 hours.

SO SEOUL SDN BHD | Email: soseoulmy@gmail.com  |  Phone: 012-9400399

Seller Information

Seller Information
Seller SO SEOUL
Ship-From Address Petaling Jaya, Selangor
Return/Exchange Address Petaling Jaya, Selangor
Notice on Return/Exchange SO SEOUL strive for your enjoyable shopping experience and we wanted to ensure that you are completely satisfied with your purchase. Our return guidelines are made to be hassle-free. After you have received your order, you have 7 days to return or exchange any new, unused products in their original packaging to us. For any reason below, you may return our merchandise by requesting for a Return Merchandise Authorization (RMA) Code from us:

1. DAMAGED MERCHANDISE DURING SHIPPING:
- Please Request Within 7 Days
- Yes, we need actual photo for verification
- Shipping charges Borne/reimburse by SO SEOUL
- Exchange and resend replacement, shipping cost borne by SO SEOUL

2. WRONG MERCHANDISE DELIVERED:
- Please Request Within 7 Days
- Yes, we need actual photo for verification
- Shipping charges Borne by SO SEOUL
- Exchange and resend replacement, shipping cost borned by SO SEOUL

3. CHANGE YOUR MIND:
- Please Request Within 7 Days
- No photo is needed
- Shipping charges Borne by Customer
- Exchange/ Store Credit, Shipping charges Borne by Customer OR combine with future order

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.