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Sirena Water Filtration Vacuum system

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  • 0% Installment Plan
Shipping information
Shipping Method

Courier Service

Shipping Rate Notice by Location
  • West Malaysia

    RM 12.00 for up to 2 kg 
    RM 3.00 for each additional 1 kg

  • Sabah

    RM 18.00 for up to 2 kg 
    RM 4.00 for each additional 1 kg

  • Sarawak

    RM 18.00 for up to 2 kg 
    RM 4.00 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 63.00
  • Sarawak RM 86.00
  • Sabah RM 86.00

Free shipping when purchasing over RM  8,900

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ANK Lifestyle
Seller Information
Seller Information
Seller ANK Lifestyle
Seller's Address
  • Ship-From Address

    Subang Jaya, Selangor

  • Return/Exchange Address

    Subang Jaya, Selangor

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 845589
Weight (kg) 18.35 kg Country of Origin Made in Canada
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service

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Sirena, a premium Canadian brand of Total Home Cleaning system utilizes Water Filtration Technology as primary filter and HEPA 12 filters system as secondary filter to eliminate all contaminants such as dust mites, dust mites dropping, eggs, dead cells, allergens and etc before returning 100% fresh clean air into your home environment.

Unlike conventional vacuums with filter bags which clog and lost of suction power, Sirena utilizes water to trap dust and dirts and water never clogs. Hence, Sirena is able to maintain 100% air flow rate for 100% suction power for effective cleaning, giving 100% efficiency.

Beside normal home cleaning of floorings, Sirena also clean mattresses and carpets with it's power nozzle brush, vacuuming all contaminants trapped in mattresses and carpets.

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Seller Information

Seller Information
Seller ANK Lifestyle
Ship-From Address Subang Jaya, Selangor
Return/Exchange Address Subang Jaya, Selangor
Notice on Return/Exchange . 7 Working Days Return or exchange policy
. Check with seller for the complete return instruction by emailing to Alicia@anklifestyle.com
. Return units must in good packaging condition & complete set

All we ask is that the product is...
1. not used
2. in the same condition you received it
3. in the original box and / or packaging

We value your shopping experience on top of everything else, that's why we also accept exchange (for item of equal or lesser value) if the item does not live up to your expectation or any other reasons beyond our wildest imagination.

Return or exchange procedures
Please request for return or exchange by emailing us at Alicia@anklifestyle.com within 3 working days from the day order is received. You have to include the following details in the email:

1. Order no:
2. Contact no:
3. Product to return or exchange:
4. Reason for return or exchange (so that we can improve!):

Once we receive your request for return, we shall contact you within 3 business days for further instruction. In most cases, you will need to bear the shipping charges for returning the item to us. However, if we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will make sure we send the correct items to you, ALL at our expenses. Please do return the parcel as it's when we ship to you together with the free gift(if any) and packaging.
Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.
Thank you.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.