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Schuhster Sandford, Height Increase up to 7cm, Colour: Brown

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 536108
Weight (kg) 1.6 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service
Brand Schuhster

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* Look sharp from head to toe with this dress shoe, crafted from the finest leathers.
* Height Increase : 7cm, 2.75inches  Definitely look taller beside your beautiful lady partner. 
* Due to the natural grains of this leather, the colour may become lighter which illustrate the vintage-inspired look. Polish with shoe cream if you wish to maintain a darker shade. 


Leather Disclaimer:
Due to the special tanning process, which gives this pair of Schuhster's shoes a soft vintage appeal, some colour transfer may occur, hence it may not look identical from the photos on the website. Your new pair may look darker than the one in the photo.
Leather is a natural material and is therefore subject to change from hide to hide and with daily use. Changes in the colour of the leather and signs of wear are normal. Irregularities in the consistency and depth of the colour in each pair should not be considered a fault but inherent of the natural beauty of the leather.
 
How to Clean Leather Shoes:
http://www.schuhsterfashion.blogspot.com/2014/07/how-to-clean-leather-shoes.html 

Seller Information

Seller Information
Seller SCHUHSTER
Ship-From Address Georgetown, Pulau Pinang
Return/Exchange Address Georgetown, Pulau Pinang
Notice on Return/Exchange We want to ensure that you are satisfy with your purchases and your feedback is important to us. If you do have any reasons to return your purchases, a refund or an exchange can be arranged for the unworn goods.

Please contact us via email at atyourservice@schuhster.com within 5 calendar days after delivery. We will then issue you a Return Form with Return Authorisation Number and notify you which nearest warehouse to send. The goods must be shipped within 10 calendar days from the date stated on Return Form.

We only accept return items in the following categories:
i) Unworn Items: Items must be in brand new condition, unused (tried on only) and in their original box with all packaging intact.
ii) Defective Items: This category includes any item that exhibits signs/defects not associated with normal wear.
iii) Incorrect Items: The item you received was not the one you ordered.

Returns will not be accepted if item exhibits any obvious signs of wear or is not in the condition in which it was received.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.