Samsung Mono Laser Printer - SL-M2020 ( NEW )

Selling Price
RM 339.00
Discounted Price
RM 238.00
Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 1.00 for up to 2 kg 
    RM 1.00 for each additional 1 kg

  • Sabah

    RM 60.00 for up to 2 kg 
    RM 15.00 for each additional 1 kg

  • Sarawak

    RM 60.00 for up to 2 kg 
    RM 15.00 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

  • West Malaysia RM 3.00
  • Sarawak RM 90.00
  • Sabah RM 90.00
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 338664
Weight (kg) 3.8 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service Samsung Manufacturer Warranty:
1 year - Carry In

NOTE : invoice / DO given by registered Samsung dealer is the prove of warranty, it will be email to customer by dealer within 24hrs after payment done.

Claim Warranty / something wrong with the printer or toner :
You may call Samsung Free Toll Customer Service Center ( 1800 88 9999 / 1800 88 3399 )
Or you may contact me ( Jovita, 017-4298316 ) to request a technician service
Brand Samsung

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.


For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry

Toner Cartridge Offer: 

Samsung Mono Toner Cartridge - MLT-D111S ( 1000 pages ) 

Easy To Use

Designed for simple and intuitive operation, the M2020 saves you precious time and effort.

Using the One-touch Print button on the Samsung Xpress M2020 printer.

One Touch Print Screen
One touch will send what’s visible on your monitor screen directly to the printer.



Fast Printing Speed

A faster printer means a faster workflow. The M2020 is equipped with a 400 MHz processor and 128 MB memory to print 20 pages per minute.

The Samsung Xpress M2020 printing documents in rapid succession.



Brilliant Text & Image Quality For Your Documents

The M2020 prints and scans your text and images in brilliant quality. The 1200 x 1200 dpi is achieved by varying the dots size and the position of the dot itself. This means you can print in more detail for a smoother and sharper image.

A side-by-side comparison between the print quality of conventional Samsung printers and the Samsung Xpress M2020.

Enjoy Quality Printouts
Samsung’s unique ReCP (Rendering Engine for Clean Page) Technology improves overall print quality.


Easy Eco Driver

Save up to 20 percent on printer toner with Samsung’s 
Easy Eco Driver. This useful software also reduces paper 
and energy consumption by giving users the option to remove 
unnecessary text and images, converting them from bitmap 
to sketches. The Easy Eco Driver is the recipient of the 2012 
Outstanding Achievement in Innovation Award from 
Buyers Labouratory (BLI).

Remove images, convert bitmap to sketch, remove small lines and remove text with the Easy Eco Driver.

Samsung Eco Driver received the 2012 Outstanding Achievement Award from Buyers Lab, Inc.



Pictured left is the original document. On the right is the final printout with converted images and text.

Easy Solution Support

The printer also comes with software support designed to put you in control of 
achieving quality printouts with more ease.

Easy Printer Manager
Remotely control printer settings and easily monitor 
its status with the Easy Printer Manager.

Samsung's Easy Printer Manager.

Ergonomic Design

Don't worry about this printer crowding your space. Its compact and tasteful design makes it a pleasant collabourator.

Left view of the Samsung Xpress M2020.
Right view of the Samsung Xpress M2020.
Small Footprint
With a footprint of just 33.2 x 21.5 cm. 
The smallest laser printer from Samsung.
Ergonomic Design
Its ergonomic design and ebony brown and ice grey colour 
will complete your work environment.


Product Configuration

The configurations of the Samsung Xpress M2020: Output Tray, Print Screen Button, Power Button, Paper Tray.

Internal configurations of the Samsung Xpress M2020: Toner Cartridge.  Back side configurations of the Samsung Xpress M2020: USB Port, Power Connector.



Functions Print
  One-touch Screen Print
Processor 400MHz
Memory 8MB
Interface Hi-Speed USB 2.0
Power consumption 310 watts (Printing) / 1.1 watts (Power Save) / 30 watts (Standby)
Noise Level Less than 50dBA (Printing) / Less than 26dBA (Standby)
Dimension (WxDxH) 331 x 215 x 178mm (13.03" x 8.46" x 7.01")
Weight (without battery) 3.97kg (8.75lbs)
Max. Monthly Duty Cycle Up to 10,000 pages



Speed Up to 20ppm in A4 (21ppm in Letter)
First Print Out Time Less than 8.5 seconds (From Ready Mode)
Resolution Up to 1200 x 1200dpi effective output
Emulation GDI
Duplex Print Manual
Operating System Windows 8.1 / 8 / 7 / Vista / XP / 2000 / 2008R2 / 2008 / 2003 / 2012, Mac OS X 10.5 - 10.9, Various Linux


Paper Handling

Input Capacity 150-sheet Standard Tray
Media Type Plain, Envelope, Labels, CardStock, Thick, Thin, Cotton, Colour, Preprinted, Recycled, Bond, Archive
Media Size A4 / A5 / Letter / Legal / Executive / Folio / Oficio / ISO B5 / JIS B5 / Envelope (Monarch, Com10, DL, C5) / Custom (76 x 127mm - 216 x 356mm / 3.0" x 5.0" - 8.5" x 14.0")
Media Weights 60 ~ 163g/m² (16 ~ 43lb)
Output Capacity 100-sheet Face Down





Black 1,000*-page Standard Cartridge (Ships with 500 pages Starter Toner Cartridge) *Average standard page yield value declared in accordance with ISO / IEC 19752


Seller Information

Seller Information
Seller PrinterandToner
Ship-From Address Petaling Jaya, Selangor
Return/Exchange Address Petaling Jaya, Selangor
Notice on Return/Exchange Replace Policy ( 1-To-1 Warranty)

Scenario: Toner leakage, Printer unable to detect toner cartridge, Faulty, Damaged, Printing quality issues

Within three 365 days or 1 year from the purchase date
Provided the proof of purchase (order number, delivery note)
Returned in the ORIGINAL packaging
Toner weight must not be less than 50% from original condition
Please attached 3 printout copies ( from supplies info modules in the printer ) if there is printing quality issues.

Replace with same model of product, both way delivery cost covered. Or you can replace at the manufacture service center near by your place.

Return Policy:

Customer is RESPONSIBLE for return it to the authorized brand service center.
We will not ship replacement merchandise until receipt of damaged or defective item.
One for one replacement for the ones you have already used and are at least 50% full in toner weight.
Defective products that you have already used and are less than 50% full in toner weight; you will be charged 50% of original purchase price for one for one replacement.
All defective or damaged returns are subject to verification by our technical staff.
We recommend a shipping method that is traceable so that your shipment will not be lost in the mail.
Failure to return a product within the return period will be deemed to be an acceptance of the product.

Refund Policy:

Not refundable when goods is shipped out.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.


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