Samsung Mono Laser Printer - ML-2165W

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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 1.00 for up to 2 kg 
    RM 1.00 for each additional 1 kg

  • Sabah

    RM 60.00 for up to 2 kg 
    RM 15.00 for each additional 1 kg

  • Sarawak

    RM 60.00 for up to 2 kg 
    RM 15.00 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

  • West Malaysia RM 3.00
  • Sarawak RM 90.00
  • Sabah RM 90.00

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 352685
Weight (kg) 4 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service NOTE : invoice / DO given by registered Samsung dealer is the prove of warranty, it will be email to customer by dealer within 24hrs after payment done.

Claim Warranty / something wrong with the printer or toner :
You may call Samsung Free Toll Customer Service Center ( 1800 88 9999 / 1800 88 3399 )
Or you may contact me ( Jovita, 017-4298316 ) to request a technician service
Brand Samsung

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.


For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry

Toner Cartridge Offer: 

Easy Mobile Print

Make the most of your mobile devices and print wirelessly in easy 3 steps. Install, select, and then print.

Discover the power of easy mobile printing

Release the full productivity of your mobile devices with MobilePrint, available for both Android and iOS users. Don’t waste time switching devices or transferring files when you can print directly from the source. This application immediately connects your printer to a wide range of smartphones, mobile tablets and more. You can work smarter and faster by harnessing the power of advanced Samsung connectivity. – all within easy 3 steps, Install & Select & Print.

Make better mobile connections with Wi-Fi Direct.

 Experience streamlined wireless connectivity with Samsung Wi-Fi Direct devices. There’s no need for a central access point with the latest Samsung technology – devices with Wi-Fi Direct functionality can all connect to each other directly and communicate quickly. These advanced connections are made remotely, with no complicated and time-consuming setup processes needed – just click and connect. Enjoy the latest in smart connectivity from Samsung and revolutionise your wireless communications.



Setup is a cinch with our secure, one-touch wireless connection.

The ML-2165W’s One Touch Wi-Fi Setting lets you connect quickly and easily. Simply select the WPS (WiFi Protected Set-up) button on the access point (router), press the WPS button on the printer and you’re done. Normally, you would have to spend time creating a wireless network name and manually entering a security key or password on all the wireless devices. But the ultra-convenient One Touch Wi-Fi Setting automatically configures — and protects — your wireless network for you.


Compact Design

Discover space-saving printing that is attractive as well as practical. Our compact, stylish design helps you keep your workplace uncluttered.

Improve efficiency with compact design

With the growing demand for more space efficient office equipment, the Samsung ML-2165W Laser Printer is a perfect choice. The compact 332 x 215 x 178mm sized printer that delivers the standard in premium printing. Small to medium businesses and home offices will find this printer ideal. And because it is so compact in design, it adds to its portability. So, save space and hassle with the Samsung ML-2165W Laser Printer and its contemporary compact design.

Protect you printing with a Dust Free design

Protect your printer and your print-outs with a reliable dust-free design. The innovative design features a dust free cover. By preventing dust contamination it not only ensures that the paper is dust free before printing but also keeps the internal mechanics free from harm. This intelligent design helps prolong the life of the printer while also ensuring reliable and professional prints.

Easy Management

Manage your printer conveniently with Samsung’s easy software. All of your printer needs are all managed via simple software.

Simple and efficient printer management made easy

Discover simplified print management with Easy Printer Manager. This integrated EPM software allows you to quickly set up your device and monitor status using only simple-to-use software. Never worry about unexpectedly running out of toner again, as toner ordering, device discovery, application linking and other functions are all easily accessible with our Easy Printer Manager.

Optimise your printing with Easy Eco Driver

Enjoy cost-optimised results every time you print thanks to Samsung’s Easy-Eco Driver. With this useful software, you’ll be able to accurately preview your document before printing and adjust quality, colour and other settings to meet your precise requirements and budget, as well as removing unnecessary text, images and other elements. You can even monitor savings, including paper, toner, energy and overall cost. Say goodbye to wasted printouts and discover more economically-efficient printing.

Powerful Performance

Enjoy high performance printing that you can depend on, with a fast print rate of 20ppm and high resolution 1200 x 1200dpi output.

Achieve more with Samsung’s Fast Print

Don’t settle for slow printing. With Samsung’s faster printing speed of 20 pages per minute, you can minimise time wasted hanging around the printer. The enhanced printer performance will streamline workflows and let employees, and businesses, reach their full potential.

Give your print-outs standout detail

If you need to make an impression, nothing shows professionalism like the stunning 1200 x 1200dpi clarity produced by the Samsung ML-2165W Laser Printer. High resolution printing of this caliber ensures that important print-outs, like work presentations and reports, are sharp and impressive. So, give your operation every chance of making a good impression with high resolution printing.

Product Configuration


Seller Information

Seller Information
Seller PrinterandToner
Ship-From Address Petaling Jaya, Selangor
Return/Exchange Address Petaling Jaya, Selangor
Notice on Return/Exchange Replace Policy ( 1-To-1 Warranty)

Scenario: Toner leakage, Printer unable to detect toner cartridge, Faulty, Damaged, Printing quality issues

Within three 365 days or 1 year from the purchase date
Provided the proof of purchase (order number, delivery note)
Returned in the ORIGINAL packaging
Toner weight must not be less than 50% from original condition
Please attached 3 printout copies ( from supplies info modules in the printer ) if there is printing quality issues.

Replace with same model of product, both way delivery cost covered. Or you can replace at the manufacture service center near by your place.

Return Policy:
Customer is RESPONSIBLE for return it to the authorized brand service center.
We will not ship replacement merchandise until receipt of damaged or defective item.
One for one replacement for the ones you have already used and are at least 50% full in toner weight.
Defective products that you have already used and are less than 50% full in toner weight; you will be charged 50% of original purchase price for one for one replacement.
All defective or damaged returns are subject to verification by our technical staff.
We recommend a shipping method that is traceable so that your shipment will not be lost in the mail.
Failure to return a product within the return period will be deemed to be an acceptance of the product.

Refund Policy:
Not refundable when goods is shipped out.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.


  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.