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Samsung Galaxy J3 Pro J330 16GB (Black/ Gold/ Blue Silver/ Pink)

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  • 0% Installment Plan
Shipping
  • Free

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 44342308
Weight (kg) 1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service 1 year Samsung Malaysia warranty, exclude accessories.
Samsung Malaysia Warranty Claim:

Toll Free Contact: 1800 88 9999
Call from Overseas : +603 7713 7477
Operating hours :24 hours a day / 7 days a week
Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase
Note : Call conversation is recorded for quality, monitoring and/or training purposes for our continuous quality improvement.
Service Centre Locator: http://www.samsung.com/my/storelocator/
Brand Samsung

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For order related and other issues, kindly click on E-mail Enquiry here.

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  • Back Banner
  • 1 Year Samsung Malaysia Warranty

    Highlights
    • 5.0" TFT LCD 720 x 1280 (HD)
    • 1.4GHz Quad-Core
    • 13MP Rear Camera
    • 5MP Front Camera
    • 16GB ROM / 2GB RAM
    • Operating System: Android
    • Support MicroSD (Up to 256GB)
    • Dual-SIM
    • Box will be unsealed for warranty activation and quality check purposes.

    What's In The Box
    • 1 x Samsung Galaxy J3 Pro
    • 1 x Earphone
    • 1 x Charger
    • 1 x User Manual

    Free Gift
    • 1 x Additional 1 Year Samsung Smart Warranty
    • 1 x 1 Year Samsung Screen Protection


    Samsung Malaysia Warranty Claim:

    Toll Free Contact: 1800 88 9999
    Call from Overseas : +603 7713 7477
    Operating hours :24 hours a day / 7 days a week
    Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase
    Note : Call conversation is recorded for quality, monitoring and/or training purposes for our continuous quality improvement.
    Service Centre Locator: http://www.samsung.com/my/storelocator/


    Seller Information

    Seller Information
    Seller Samsung Authorized Partner - Mobile
    Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
    Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
    Notice on Return/Exchange For return or exchange enquiries, kindly contact us and we will get back to you as soon as possible.

    Tel No: 03-79879166
    Email: bintangmaju.11st@gmail.com
    Title: <11st Order No>SPACE<Return/Exchange>

    Return / Exchange Policy

    1. Cancellation
      • Request for cancellation if product has not been dispatched after payment completion.
    2. Return
      • Request for return within 7 calendar days following delivery date.
      • Check seller’s approval on buyer’s request.
      • Buyer sends product in question to seller.
      • Seller receives and checks returned product
      • Seller approves return and return is completed.
    3. Exchange
      • Request for exchange within 7 calendar days following receipt of delivery.
      • Check seller’s approval on buyer’s request.
      • Buyer sends product in question to seller.
      • Seller receives and checks returned product
      • Seller send new product to buyer, and buyer receives it, and exchange is completed.
    • How to Request for Cancellation/Return/Exchange
      • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
        But, in case seller has already dispatched product, cancellation request can be rejected.
      • You can request for return after obtaining product, you should send the product in question to seller.
        After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
      • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
        After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
    • Criteria for Return/Exchange

      You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

      • When request due to change of mind is made after 7 calendar days following delivery date
      • When product is used, destroyed or damaged
      • When tag attached to product is removed or package of product is opened and product value is damaged
      • When sealed package is opened or packaging materials are lost
      • When too much time has passed and product value has so decreased that its re-sale is not possible
      • When return/exchange request is made for customized product such as hand-made shoes or accessories
      • When components of product (including free gift) have been used or lost
      • When buyer did not follow instructions included in product
    • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
    • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

    For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

    Notice

    • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
    • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.