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Samsung Galaxy A5 - 5˝ / 2GB /16GB / LTE - (Gold) + Free 16GB Kingston Micro SD

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1313758
Weight (kg) 0.12 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service talk2us@clickasia.my
Brand Samsung

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Features

Premium metal design and stylish colours

The first Samsung smartphone with a full metal body, the Samsung GALAXY A5 boasts an innovative, luxurious design and a stunning 5" HD sAMOLED display. You can feel the premium quality of the sleek full metal body in your hand. And with 4 unique colours, you can choose the Samsung GALAXY A5 that best fits your personality and style.

 

Smarter selfie shooting

Forearms weren't meant to be a distraction in your photos. With the Samsung GALAXY A5 you don’t need to touch the button when taking selfies. Snap a selfie with your voice or palm and make your friends think your own personal photographer is following you around. With the latest image detection and voice recognition software, the Samsung GALAXY A5 is taking the selfie to the next level.

 

Group selfies with more friends

You have tons of friends. Finally your phone can fit them all into one shot! The new Wide Selfie function allows you to create a panorama-like selfie by merging three photos taken from the left / middle / right into one perfect group selfie. Now you can capture all your friends in a photo with up to 110° of range in portrait mode and 120° of r ange in landscape mode. And the auto-editing functions make sure you look your best in every shot.

 

Adaptive display and sound

The Alive Super Amoled Display and the Adapt Display deliver true-to-life colours on your Samsung GALAXY A5 which intelligently adapt to your surroundings. With its automatic Adjustable Audio, your Samsung GALAXY A5 will automatically increase or decrease the volume in response to the background noise around you.

 

Fun selfie experience with animated GIF

Sometimes you need more than one photo to show what's going on. The GALAXY A5’s Animated Selfie lets you record those longer moments by snapping up to 20 continuous photos and automatically creating a sharable GIF instead of a movie.

 

New interface and sound

Its newly designed interface offers a diverse range of changeable themes on your A5. Plus, new ringtones, startup, touch, and notification sounds specifically made for the GALAXY A5 will perfectly match your mood and style. Show off your own style with Samsung GALAXY A5's new interface and sound.

 

Powerful performance

Equipped with a 1.2 GHz Quad core processor, the GALAXY A5 runs at geek speeds. You’ll be seamlessly watching movies, listening to music, and running multiple apps at blazing speeds. With support for the LTE Cat 4, you'll be downloading a lot faster than the guy next to you.

 

Efficient power use

Never miss important calls because of a dead battery. Ultra Power Saving mode dramatically reduces battery consumption by shutting down unnecessary functions, ensuring your phone is available when you really need it. A smarter battery for a smarter phone.

 

 

Technical Specifications

OS

  • OS : Android 4.4

Display

  • Technology (Main Display) : Super AMOLED

  • Size (Main Display) : 5.0" (126.3 mm)

  • Resolution (Main Display) : 1280 x 720 (HD)

  • Color Depth (Main Display) : 16 M

  • S Pen Support : No

Processor

  • CPU Speed :1.2 GHz

  • CPU Type : Quad-Core

Memory

  • RAM Size (GB) : 2 

  • ROM Size (GB) : 16 

  • External Memory Support : MicroSD (Up to 64GB)

Camera

  • Video Recording Resolution :FHD (1920 x 1080) @30fps

  • Main Camera - Resolution : CMOS 13 MP

  • Front Camera - Resolution : CMOS 5 MP

  • Main Camera - Flash : Yes

  • Main Camera - Auto Focus : Yes

Network/Bearer

  • Multi-SIM : Single-SIM

  • SIM size : Nano-SIM (4FF)

  • Infra : 4G LTE FDD

  • 2G GSM : GSM850, GSM900, DCS1800, PCS1900

  • 3G UMTS : B1 (2,100), B2 (1900), B5 (850), B8 (900)

  • 4G FDD LTE : B1 (2,100), B3 (1,800), B5 (850), B7 (2,600), B8 (900), B20 (800)

Connectivity

  • USB Version : USB 2.0

  • Location Technology : GPS,Glonass

  • Earjack : 3.5 mm Stereo

  • MHL : No

  • Wi-Fi : 802.11a/b/g/n 2.4 + 5 GHz, HT40

  • Wi-Fi Direct : Yes

  • DLNA Support : No

  • Bluetooth Version : Bluetooth v4.0

  • NFC : Yes

  • Bluetooth Profiles : A2DP, AVRCP, HID, HSP, OPP, PAN, PBAP, SAP, HFP, DI, MAP, HOGP

  • PC Sync. : Kies

General Information

  • Form Factor : Touch Bar

Sensors

  • Sensors : Accelerometer, Geomagnetic Sensor, Hall Sensor, Proximity Sensor, RGB Sensor, Light Sensor

Physical specification

  • Dimension (HxWxD, mm) : 139.3 x 69.7 x 6.7 mm

  • Weight (g) : 123

Battery

  • Internet Usage Time(3G) (Hours) : Up to 8

  • Internet Usage Time(LTE) (Hours) : Up to 8

  • Internet Usage Time(Wi-Fi) (Hours) : Up to 11

  • Video Playback Time (Hours) : Up to 12

  • Standard Battery Capacity (mAh) : 2,300

  • Removable : No

  • Audio Playback Time (Hours) : Up to 68

  • Talk Time (3G WCDMA) (Hours) : Up to 15

Audio and Video

  • Video Playing Format : MP4, M4V, 3GP, 3G2, WMV, ASF, AVI, FLV, MKV, WEBM

  • Video Playing Resolution : FHD (1920 x 1080) @30fps

  • Audio Playing Format: MP3,M4A,3GA,AAC,OGG,OGA,WAV,WMA,AMR,AWB,FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX,OTA

Services and Applications

  • Wearable Device Support : Gear Manager,Gear Fit Manager

  • S-Voice : Yes

  • Mobile TV: No

Warranty : 1 year local manufacturer warranty.

What's in the box : 1 x Galaxy A5 with battery, 1 x Charger
















Seller Information

Seller Information
Seller ClickAsia
Ship-From Address Petaling Jaya, Selangor
Return/Exchange Address Petaling Jaya, Selangor
Notice on Return/Exchange Products Warranty
All new products warranty is subject to the warranty policy of the individual vendor.
Please refer to individual product for warranty period.


Dead on Arrival (DOA)
Meaning : Item shows symptoms of a hardware failure, preventing basic operation upon its first use out of the box, and then it may be deemed DOA.



Reporting DOA & Resolution.
If you believe product to be DOA, you may initiate your return via email or phone within 7 days of your receipt and must be returned to ClickAsia within 14 days of your receipt of the products.
Phone: (603) 761 0077 1 / 2 (Customer Service), or
Email : customerservice@clickasia.my


Step 1: Request a Return Authorization Number (RMA). An RMA is required for all returns.

Step 2: Prepare and return the product.
Ensure all products item in their original packaging. Write in bold letters on the outside of the package "RMA < RMA number you were provided> "

Step 3: Return the product to ClickAsia Sdn Bhd

B-02-20, Dataran Cascades,
No 13A, Jalan PJU5/1, Kota Damansara, 47810 Petaling Jaya,
Selangor, Malaysia


Please note that original manufacturers’ packaging is part of the goods; please ensure you return the DOA product to us in their original packaging.


The goods are second hand without the packaging and we may not therefore be able to process your return.


Any free promotional gift issued with an order must also be returned if you are returning those goods.


If the customer misrepresents the condition of the product, ClickAsia may imposed a RM100 handling fee and the product will be returned to you at your expense.


Any returned product that is damaged through customer misuse or is missing parts due to customer tampering will not be accepted.


Product must be deemed DOA by the respective vendor in order to receive a replacement unit.


If product is reported as DOA to ClickAsia more than 7 days after you receive it, standard warranty shall apply.


If the product is deemed by respective vendor NOT to be DOA, standard product warranty will apply.





Returns & Exchange Policy

Should you change your mind on your item purchased, we are glad to provide an exchange. Click Asia do not practice refund policy.


Should customer choose a higher value product for the exchange, customer is required to pay the differences. No refund will be given should the value is lower.


Before returning your product, please call our customer service for an RMA Exchange No.


Exchange product must be returned to ClickAsia within 14days from the invoice date.


Please ensure you return the goods to us in their original UNOPENED packaging for all exchanges.


Please note that original manufacturers’ packaging is part of the goods, so please retain it incase you wish to return them for DOA or exchange.


The goods are second hand without the packaging and we may not therefore be able to process your return.


Any free promotional gift issued with an order must also be returned if you are returning those goods.



Return Procedure
Kindly obtain a RMA number from our customer service dept. prior returning any products. Product returned without an RMA number will not be accepted.

Items that are returned to us not in their original packaging will not be accepted and may be returned to you without refund or exchanged.

We regret that we cannot be held responsible for non-delivery of returned goods.

All returns should be sent to
ClickAsia Sdn. Bhd.
B-02-20, Dataran Cascades
No 13A, Jalan PJU5/1, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia


Please contact our Customer Service rep. for further enquiries
Phone: (603) 761 0077 1 / 2
Email : customerservice@clickasia.my

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.