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Rose & Crown Age Reverse Bio-Fiber Mask 3 pieces/Box

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Rose & Crown
Seller Information
Seller Information
Seller Rose & Crown
Seller's Address
  • Ship-From Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

  • Return/Exchange Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1252178
Weight (kg) 0.3 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service

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Age reverse bio-fiber mask is Bio-Cellulose type mask. It uses latest bio fermentation technology, effectively carries essence into deep skin.

The result is even more long lasting than normal mask thank to the complex 3D mesh structure design, enables suitable pressure application into skin, allowing ultra fine fiber to penetrate into deepest layer of skin!

Pure natural ingredients and has similar structure of human skin is safe to use!

Uses only once every 7-10 days to maintain perfect skin!

Seller Information

Seller Information
Seller Rose & Crown
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange RETURN AND REFUND POLICY

IF YOU ARE NOT 100% SATISFIED WITH YOUR PURCHASE, SIMPLY RETURN IT FOR A FULL REFUND. YOU CAN RETURN YOUR PURCHASE FOR UP TO 7 DAYS FROM THE DATE OF RECEIPTS.

ALL ITEMS PURCHASED ON LINE THROUGH ROSECROWN.COM.MY ARE RETURNABLE. WE RESPONSIBLE FOR THE 7 DAYS MONEY BACK GUARANTEE POLICY. NO RETURNS WILL BE ACCEPTED AFTER 15 DAYS.

THE PRODUCT(S) WILL BE INSPECTED UPON RECEIPT. ALL RETURNS MUST BE IN GOOD CONDITION AND ALL ORIGINAL PACKAGING (INCLUDING INVOICE) MUST BE IN PLACE FOR FULL REFUND TO BE ISSUED. NO REFUND WILL BE ISSUED IF THE PRODUCT SHOWS SIGNS OF USE. OUR GUARANTEE DOES NOT COVER ACCIDENTAL DAMAGE OR WEAR OF PRODUCT CAUSED BY CUSTOMER. ONCE WE HAVE RECEIVED YOUR RETURN AT OUR WAREHOUSE, WE WILL CREDIT YOU IN THE SAME MANNER AS YOUR ORIGINAL PAYMENT WITHIN 7 DAYS OF RECEIVING THE RETURNED ITEM.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.