TERMS & CONDITION:
Stocks (For Pre-Order Stock Only) will take 30 working days to arrive.
· Delivery (For In-Stock Only) will take 2-7 working days to proceed after purchased, expect to receive in 2 – 4 working days.
- Should stock runs out, restocking takes at least 21 working days
· Free delivery within Peninsular Malaysia
· Free delivery is for first shipment only. Customer will need to bear the Re-delivery of returned parcel or return for replacement.
· Customer must inspect product immediately upon arrival to ensure item is good in condition. If the product was damaged / broken or faulty while received, customers have to contact us in the period of 3 days or we have the rights to ignore your issues.
· No Warranty
· To make claims or seek for assistance, please email to email@example.com and provide below details:
§ Contact Number
§ Delivery Address
§ Voucher Number
§ Photos or Video of faulty item
· Email must be attached with 11 street ‘s Voucher as proof of purchase.
· Delivery costs for Warranty Claim or Replacement which is sending back to merchant must be covered by customer.
· Merchant will cover delivery costs of replacement product to customer.
· Faulty items must be delivery in their original packaging.