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Queen Helene Jojoba Hot Oil Treatment 30ml

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Seller Information
Seller Information
Seller ZENZENDREAM.COM
Seller's Address
  • Ship-From Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

  • Return/Exchange Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 699003
Weight (kg) 0.05 kg Country of Origin N/A
Shipping Method

Courier Service
GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service You should receive your product 1-3 business days from the ship date. Please reply if you do not receive your package within the specified shipping time. Email : zenzendream@live.com We will response in 24 hour, we guarantee this!
Brand Queen Helene

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Highlights:

  • Queen Helene Jojoba Hot Oil Treatment delivered and doing as promised! 
  • Very good product to use after a weekly shampoo.
  • Brings you double enriched jojoba oil with panthenol for increased effectiveness.
  • Assist your hair from brittleness, split ends and breakage.
  • Doesn't contain alcohol or mineral oil that can harm your hair further.
  • Conditions and moisturizes hair
  • Comes in reusable tube
  • Contains pure jojoba oil
  • Main Ingredients: Jojoba oil (conditions); panthenol (strengthens)
  • How to Use:
    1. Place bottle in a glass of hot tap water.
    2. Shampoo hair and towel dry.
    3. For long hair, massage 1oz of warmed oil into hair and scalp.
    4. For shorter hair, use just 1/2oz.
    5. Cover hair with heat cap or warm dry towel for 3 minutes.
    6. Rinse thoroughly and towel dry and style as desired. 
    7. Keep them upright so they don't spill.

Seller Information

Seller Information
Seller ZENZENDREAM.COM
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange 100% Money Back Guaranteed. All items purchased on line through ZENZENDREAM are returnable(not opened and used). We responsible for the 7 Days Money Back Guarantee Policy. No returns will be accepted after 15 days. - Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to ZENZENDREAM TRADING, 69-3, JALAN JEJAKA 7, 55100 KL. Delivery costs to be covered by customer.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.