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Princess Ballerina Soft Comfort Shoe

Selling Price
RM 39.00
Original Price
RM 95.00
Discount Rate
59% OFF
  • GST included
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Sold by Princess



















Princess is established in 1981. With more than 30 years of shoe experiences, Princess is one of the pioneer shoe retailer in the city of Kuala Lumpur. The first Princess store is located along Batu Road which now is known as Jalan Tuanku Abdul Rahman and founded by Madam Yong. Princess now continue to serve the customer with better shoes quality and latest designs from highstreet collections to couture premium to its loyal customers. Princess Deluxe is a large size collection that is highly demanded for customer with plus size feet. Children can also enjoy the brand Princess with Princess Kids collection for age 4 and above. De Confort series are meant to craft a comfort collection and emphasizes solely on comfortable wear especially on its extra cushioned insoles. 

Delivery message
Item that will deliver to East Malaysia will take 5 to 10 days via Pos Malaysia.
Customer may request delivery to East Malaysia with POS LAJU (Extra Charges apply).

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 1169201
Weight (KG) 0.8 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable SR 6%
After Sale Service
Brand Princess

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        Exchange & Return Policy

        Seller's Information

        Seller Princess
        Shipping from
        Return/Exchange address
        Notice on Return/exchange or Size Exchange:
        - please feel free to contact us at 03-77854185 for sizes availability before making any amendments on your order.

        Exchange policies:
        - Only unworn goods in its original condition including package, original tax invoice and unworn.
        - We accept in-store exchange in any of our Princess Retail Stores Malaysia
        with a valid tax invoice purchased thru
        - Super discount offered and MARK DOWN offers are strictly no exchange or refund.
        - Return postage are to be paid by customers. Exchange goods postage will be paid by customers depends on location.
        West Malaysia RM5. East Malaysia (Labuan, Sabah & Sarawak) RM10.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.


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