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Pisen 10000mAh Power Station 2nd Edition

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RM 149.00
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   malaysia warehouse, hong kong, hong kong warehouse, international warehouse
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  • Brand: Pisen
  • Model: Power Station 2nd Generation
  • Weight: 0.26 kg
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We allow combine shipping in any of our item. Kindly contact us to change the shipping charges after placing order. 
Pos Laju, GDex and TaQBin are our courier partners.
We will ship the item on the next day after payment cleared. For item which is in our Hong Kong warehouse, it takes 5-7 working days for the delivery. 

We accept Cash On Delivery (COD) in Penang and Klang Valley. COD service will be fullfilled with TaQBin courier service. 
payment

We prefer Paypal payment. Paypal is recommended as it is faster, safer and clearer for us to vefiry your payment.
For payment through Bank Transfer, ATM or direct bank in. It takes 1 working day for the payment verification. 
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Warranty
This item comes with 6 months limited warranty. If you have any issue, kindly contact us for replacement. Limited warranty terms and conditions apply.

7 Days Money Back Guarantee 
If you are not satisfied with the product purchased for whatever reasons, you may return it within 7 days for a refund or replace. However, shipping cost is not reimbursable. 
Returned item must be in its original condition. 
Seven (7) working days are counted from the date you receive the merchandise. 
Buyer shall responsible for any charges incurred in returning the item back to us. 
Delivery charges are non refundable (if any). 
We reserve the rights for final decision making. 
 
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If you have any problem with your purchase, please dont worry. We offer the best support possible! 
    Just contact us through eBay Message Center and we'll get back to you right away.      
     

                   faq
 Q: When can I receive if I make payment today?
A: Since the item is shipeed from our Hong Kong warehouse, we will dispatch the product within 24 hours after payment cleared and you will estimate receive your item within 5-7 working days from the day dispatch.

Q: How long is the warranty and who shall I look for if the item is defect? 
A: The item comes with 6 months local warranty, place contact us if you have problem after your purchase, our after sales service team will guide on the procedure of warranty claiming.

Q: Can I know where is your shop? I would like to pay a visit on your shop to purchase.
A: Sorry to inform you that we are an eCommerce company which do not have retail outlet for visit, our warehouse is mainly for product packaging and office only.

        

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 353938
Weight (KG) 1 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable ZRL 0%
After Sale Service Refer to product description
Brand None

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        Exchange & Return Policy

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        Seller DASHER
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        Notice on Return/exchange Refer to product description

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

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        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
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