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eslystyle.com
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Seller Information
| Seller | eslystyle.com |
|---|---|
| Seller's Address |
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Basic Information of Product
| Product Status/Sales Type | New | Product No. | 305101 | Weight (kg) | 0.025 kg | Country of Origin | N/A |
|---|---|---|---|
| Shipping Method |
Courier Service |
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| GST Applicable | Not Applicable (Non-GST seller) | ||
| Tax Invoice | No | ||
| After Sale Service | |||
11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.
ReportgoFor order related and other issues, kindly click on E-mail Enquiry here.
E-mail Enquiry
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Black Pearl's Spring Holiday Bracelet by eslystyle.com features a multi charm design with crystal gem detail. Add a little sweet touch to your inspiring look with this bracelet.
Length - 21.5 cm
Material - Metal alloy and glass beads
Closure - Lobster claw clasp fastening
Properties - Bead diamond and crystal
Details - Adjustable length
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Seller Information
| Seller | eslystyle.com |
|---|---|
| Ship-From Address | Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur |
| Return/Exchange Address | Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur |
| Notice on Return/Exchange | Eslystyle ensures that all items are thoroughly checked before delivery. If the product delivered to you is incorrect (i.e.: Wrong color, wrong size, wrong item), kindly contact us at info@eslytyle.com and we will exchange for you soonest possible. Item(s) must be returned within 14 days of purchase. All items must be unworn and returned in their original condition with all tags attached. Only returns via courier service are accepted. On the packing slip received with your order, please write the reason for return. Enclose a copy of the packing slip with the item, and return to the below address: ESLY ENTERPRISE 102-103, Block P/D, Lorong Kaskas, Taman Cheras, 56100 Kuala Lumpur, Malaysia. As soon as your return has been received and checked by our warehouse, notification will be sent to you via email. In the unlikely event that you have not received an email within 10 days of returning your items, please email us at info@eslystyle.com Eslystyle will reimburse postage for items sent via Pos Laju only. Money will be refunded 100% if item you have ordered is out of stock and you do not wish to change your order. |
Return / Exchange Policy
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Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
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Return
- Request for return within 7 calendar days following delivery date.
- Check seller’s approval on buyer’s request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller approves return and return is completed.
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Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller’s approval on buyer’s request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
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How to Request for Cancellation/Return/Exchange
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You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. -
You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. -
You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
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You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
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Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
- As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
- As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.