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OTO NECK SNUGGLER (NS-100) Snuggle into comfort, you travel companion

Selling Price
RM 159.00
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Sold by OTO

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OTO Neck Snuggler

Snuggle into comfort with the OTO Neck Snuggler! 

With two vibration speeds, this handy little neck wrap massager improves blood circulation and stimulates the senses, and can be your travel companion or an accessory in colder environments. 

Wrap it around your neck and let it support your head as you snooze on the plane. Use it as a snug winter scarf. 

You can also push your hands into a clever little pocket at the back of the OTO Neck Snuggler, to warm up your hands.

Specifications


Product Name
: OTO Neck Snuggler



Type of Product
: Neck wrap massager



Model Number
: NS-100



Power Consumption
: 1.35-1.65W



Product Measurement
: 100 x 13.5 x 7.5 CM



Gross Weight
: 500G

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 355028
Weight (KG) 0.5 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable Not Applicable (Non-GST seller)
After Sale Service How much is shipping?
The shipping price is auto-calculated based on your shipping address and weight / dimension.
For item weight above 25kg, please wait for shipping cost to proceed with payment.
For item such as massage chair and treadmills, free delivery is provided for Klang Valley & Johor area.
For location out of covered area (Klang Valley & Johor), delivery charges is applied and delivery will be made by transporter.
Within West Malaysia - RM300.00
Within East Malaysia - RM500.00 (by sea freight)
To find out how much shipping is, add the items that you'd like to buy to your shopping cart and proceed to checkout. The shipping cost will be calculated after you've enter your shipping address.


Do you ship to my area?
We are currently shipping to Malaysia only.

When will my order arrive?
Under normal circumstances, you get to receive your order within 5 business days (7 business days for East Malaysia) from the day you place your order and make payment.
For offline bank transfer, please allow additional 3 business days.
For massage chair and treadmill delivery by transporter / sea freight (East Malaysia), it will takes up to 2 weeks for delivery.

Can I track the shipping?
Yes, the tracking number and courier engaged will be included in the shipping confirmation email. You can check the shipping status via the site provided by respective courier.
Poslaju tracking: http://www.poslaju.com.my/
GDex tracking: http://203.106.236.200/official/etracking.php
Brand OTO

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        Exchange & Return Policy

        Seller's Information

        Seller OTO
        Shipping from
        Return/Exchange address
        Notice on Return/exchange 7 days return or exchange policy
        If you are NOT 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 7 days of the order date and issue a full refund.
        All we ask is that the product is...
        - not used
        - in the same condition you received it
        - in the original box and / or packaging
        We value your shopping experience on top of everything else, that's why we also accept exchange (for item of equal or lesser value) if the item does not live up to your expectation or any other reasons beyond our wildest imagination.
        However, this does not apply to the sale or clearance items in which we already mentioned no refund nor return will not be entitled for this. Also, we cannot extend this return policy to resellers of our product.

        Return or exchange procedures
        Please request for return or exchange by emailing us at info@otobodycare.com.my within 7 days from the day order is received. You have to include the following details in the email:
        - Order no:
        - Contact no:
        - Product to return or exchange:
        - Reason for return or exchange (so that we can improve!):
        Once we receive your request for return or exchange, we shall contact you within 3 business days for further instructions.
        Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.
        Just don't forget that before you ship anything back to us, please email info@otobodycare.com.my first so that we can provide you with complete return instructions.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

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