• New

OPPO A37 - Beautify 4.0

Selling Price
RM 598.00
Original Price
RM 798.00
Discount Rate
25% OFF
Option
+-

Sold by OPPO Official Store

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 18194406
Weight (KG) 1 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable Not Applicable (Non-GST seller)
After Sale Service
Brand Oppo

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        Exchange & Return Policy

        Seller's Information

        Seller OPPO Official Store
        Shipping from
        Return/Exchange address
        Notice on Return/exchange Thank you for choosing OPPO. We will provide our product with comprehensive warranty services in accordance with applicable national laws and regulations. In case of any conflict between the following policies and the National Policies, or Commissions, the national policies shall prevail.

        1. Within 7 days from the purchasing date, if any performance fault listed in the Schedule "Performance Failure Table" occurs on your device, consumer can claim for a replacement or maintenance.

        2. Within 12 months from the purchasing date, if any performance fault listed in the "Performance Failure Table" occurs on your device, consumer can claim for maintenance. The accessories such as charger, data cable, headset and battery (including internal battery) have a 6-month warranty.

        3. Please be sure to fill in your mobile phone warranty card in a complete, correct and truthful manner, ask the dealer to issue an invoice and keep it in a safe place.

        4. Valid purchase invoice: the invoice shall indicate the serial number of the mobile phone, factory serial number (batch number) of the accessories (battery and charger), product model, sales date, Seller's seal, amount and so on.

        5. A valid warranty card and invoice are essential for protecting your warranty rights. (Valid warranty card and invoice: the information filled in shall be complete, true and correct without alteration). If you lose the valid invoice and warranty card and are unable to provide us with a photocopy of it, we will provide your mobile phone with a 12-month warranty service beginning on the 90th day after the manufacturing date of your mobile phone.

        6. Our warranty does not cover the other accessories for the product (for instance: the user manual, warranty card, etc).
        Note: The above warranty is only valid for the products sold in Malaysia. OPPO Electronics SDN. BHD. (the Company) has the power of final review and interpretation for the warranty policy.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

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        OPPO A37 - Beautify 4.0

        Total (GST included)
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