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Neffos C5 Max (2 Years Warranty, 4G Dual Sim, 5.5˝ Full HD, Octa-Core CPU, 3045mAh Battery)

Selling Price
RM 699.00
Discounted Price
RM 499.00 (GST Included)
29%
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 18089006
Weight (kg) 0.5 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service Warranty: 2 Years for manufacturing defects
After sales technical support:
Tel: +60 3 2141 4358
Sales E-mail: sales.my@neffos.com
Technical E-mail: support.my@neffos.com
Brand NEFFOS BY TP-LINK
Display Size 5" to 6"
Storage Capacity 16GB

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  • 2 Years Official Warranty
  • 5.5 Full HD Screen
  • 4G LTE, Dual SIM Standby
  • Long Battery Life, 3045mAh
  • MTK  MT6753 8x Cortex-A53 1.3GHz
  • Android 5.1
  • 13MP Rear Camera + 5MP Front Camera
  • 2GB RAM + 16GB ROM
  • Support MicroSD card (up to 128GB)
 photo Landing TP link Intro01_zpsvpzgmvkr.jpg  photo Landing TP link Intro02_zps2gb7kzbv.jpg

 photo Warranty_zpsu1o5cxob.jpg

Seller Information

Seller Information
Seller NEFFOS by TP-LINK
Ship-From Address Cheras, Selangor
Return/Exchange Address Cheras, Selangor
Notice on Return/Exchange Thank you for your support. We will provide our product with comprehensive warranty services in accordance with applicable national laws and regulations. In case of any conflict between the following policies and the National Policies, or Commissions, the national policies shall prevail.

1. Refund is not available, however, we will try our best to fulfill your requirement in term of after sales service.
2. Within 7 days from the received date, if any manufacturer fault occurs on your device, you can claim for a replacement.
3. Within 12 months from the purchasing date, if any performance fault listed in the "Warranty Card" occurs on your device, you can claim for maintenance. The accessories such as charger, data cable, headset and battery (including internal battery) have a 3-month warranty.
4. Please keep the purchase invoice as proof of purchase for warranty purpose.
5. Valid purchase invoice: the invoice shall indicate the serial number of the mobile phone, factory serial number (batch number) of the accessories (battery and charger), product model, sales date, Seller's seal, amount and so on.
6. A valid warranty card and invoice are essential for protecting your warranty rights. (Valid warranty card and invoice: the information filled in shall be complete, true and correct without alteration). If you lose the valid invoice and warranty card and are unable to provide us with a photocopy of it, we will provide your mobile phone with a 12-month warranty service beginning on the 90th day after the manufacturing date of your mobile phone.
7. Our warranty does not cover the other accessories for the product (for instance: the user manual, warranty card, etc).

Note: The above warranty is only valid for the products sold in Malaysia. Neffos Malaysia or TPLINK DISTRIBUTION MALAYSIA SDN BHD reserves the right to refuse the Warranty Service or change of Warranty Statement as above without prior notice.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.