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Mykids Putri 2

Selling Price
RM 21.39
Original Price
RM 23.00
Discount Rate
7% OFF
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Sold by www.mykawaiishop.com

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Product Name:Mykids Putri 2

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 1269704
Weight (KG) 0.3 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable Not Applicable (Non-GST seller)
After Sale Service
Brand

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        Exchange & Return Policy

        Seller's Information

        Seller www.mykawaiishop.com
        Shipping from
        Return/Exchange address
        Notice on Return/exchange Customers who wish to return or exchange any damaged item must comply with our policy below. Any return request that falls outside of our stated policy will not be entertained. - Customers are required to send in a written notice via email to us within 2 days of receiving the item for a valid exchange or return. - Returned item must reach our premises within a week from date of informing us. - Items must be returned unused, in their original condition including tag attached or packages. All items will be inspected on return. - The return and replacement shipping fee will be borne by Kawaii Shop (excludes Internationl Order) provided the return and replacement is due to Damage or Stained item. - If customer received a damaged item and request for a different design or color as replacement, the return and replacement shipping fee will be borne by customer. - If higher price item is selected as replacement for a returned item, the remaining top up has to be paid by customer. Otherwise, if lower price item is selected, the balance will be credited to customer account in mykawaiishop.com for future purchase. No monetary refund is allowed. - Kawaii Shop reserves full right to reject any returned items which are not meeting the stipulated Return Policy. - For international customer, refund will be credited to customer account in mykawaiishop.com if the items received are due to Damage or Stained. Returnable / Exchangeable Category 1)Items that are terribly damage or stained 2) Wrong items delivered Non-Returnable / Non-Exchangeable Category 1) Products that were used,worn or washed 2) Items returned are not in full set 3) Items that has been adjusted, cleaned and damaged by customer 4) Minor loose threads, irregular fold or wrinkle produced by crumpling 5) Color or design differs slightly from the pictures shown online (e.g. button or pocket) 6) Items purchased under "Clearance Corner" 7) Items that has been kept unclaimed for more than 2 days upon receiving

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.