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Monitor Memo Board

Selling Price
RM 48.90
Discounted Price
RM 34.23
30%
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Small Utopia
Seller Information
Seller Information
Seller Small Utopia
Seller's Address
  • Ship-From Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

  • Return/Exchange Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 744808
Weight (kg) 0.2 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service Kindly tear off the protective film when use.

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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Seller Information

Seller Information
Seller Small Utopia
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange Return / Exchange Policy
7 days return or exchange policy
Original shipping costs will not be refunded

Return or exchange procedures
Please request for return or exchange by emailing us at small.utopia118@gmail.com within 7days from the day order is received. You have to include your Order No. & Contact No. in the email.

Product & Reason to return or exchange:
Once we receive your request for return or exchange, we shall contact you within 3 business days for further instructions. To exchange item, please let us know the item you like to have in exchanged.

You will need to bear the shipping charges for returning the item to us and also the redelivery charges for new exchange item. However, if we send the wrong or defective items to you, we will bear the cost of re-delivery shipping (you have to bear the return shipping to our warehouse) and we will make sure we send the correct items to you, at our expense.

Kindly please inform us before you ship anything back to us, please email small.utopia118@gmail.com first so that we can provide you with complete return instructions.

Product images are for illustrative purpose only, may not 100% depict the actual product. Colour variance, minor stitching issue and etc does not formed as wrong or defective items.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.