Microsoft Office 365 Personal - 1 year Subscription for 1PC / Mac (QQ2-00036)

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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 6.00 for up to 0.5 kg 
    RM 2.00 for each additional 0.5 kg

  • Sabah

    No Shipping

  • Sarawak

    No Shipping

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 6.00
  • Sarawak No Shipping
  • Sabah No Shipping
  • Shipping Exclusion
    Shipping Exclusion
    East Malaysia
    • Unavailable for the Whole Area
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Store’s Best Items

Pineapple Computer Satisfaction Rating 99% Grade Power Seller
Seller Information
Seller Information
Seller Pineapple Computer
Seller's Address
  • Ship-From Address

    Sungai Besi, Wilayah Persekutuan Kuala Lumpur

  • Return/Exchange Address

    Sungai Besi, Wilayah Persekutuan Kuala Lumpur

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1397169
Weight (kg) 0.3 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service
Brand Microsoft

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For order related and other issues, kindly click on E-mail Enquiry here.

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  • 1 year subscription
  • For 1 PC or Mac, 1 tablet including iPad, Android, or Windows, plus 1 phone
  • Full, installed versions of Word, Excel, PowerPoint, Outlook, and more
  • 1TB OneDrive online storage for 1 user
  • Free phone/chat technical support


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Top features

  • Subscription includes the latest full Microsoft Office applications1
  • Office on 1 PC or Mac plus 1 tablet including iPad, Android, or Windows tablet, plus 1 phone2
  • Easily access your docs with Office Mobile apps for iPhone, Android, and Windows phones
  • 1TB OneDrive online storage
  • Call phones in over 60 countries with 60 minutes of Skype calls per month3

The best Office for you, at home or on the go

The Microsoft difference

The Microsoft difference

Up and running: We’re here for you – at no extra charge.

Need help with your Microsoft products? No matter what help you may need with downloading or installing Windows or Office, connect with one of our experts to get the support you need.

Use our Freephone or Live Chat support and we will get your software working just the way you want it.

Call us at: 800 62 037
Mon - Fri: 08:00 - 20:00

Requirements

Required Processor

PC: 1 gigahertz (Ghz) or faster x86- or x64-bit processor with SSE2 
Mac: Intel processor

Required Operating System

PC: Windows 7 or later, Windows Server 2008 R2 or Windows Server 2012 
Mac: Office 2016 for Mac requires Mac OS X 10.10 or later. Office for Mac 2011 requires Mac OS X 10.6 or later. 
Windows tablet: Windows 8 or later 
iOS: Office for iPad® requires iOS 7.0 or later, Office for iPhone® can be installed on phones running iOS 6.0 or later. 
Android: Office for Android™ tablet can be installed on tablets running Android KitKat 4.4 with a minimum screen size of 7 inches and an ARM-based processor. Office Mobile for Android phones can be installed on phones running OS 4.0 or later.

Required Memory

PC: 1GB RAM (32 bit); 2 GB RAM (64 bit) 
Mac: 4 GB RAM for Office 2016 for Mac; 1 GB RAM for Office for Mac 2011

Required Hard Disk Space

PC: 3.0GB of available disk space 
Mac: 6 GB HFS+ hard disk format for Office 2016 for Mac; 2.5 GB HFS+ hard disk format for Office for Mac 2011

Required Display

PC: 1024 x 576 resolution 
Mac: 1280 x 800 resolution

Graphics

Graphics hardware acceleration requires a DirectX 10 graphics card.

Multi-touch

A touch-enabled device is required to use any multi-touch functionality. However, all features and functionality are always available by using a keyboard, mouse or other standard or accessible input device. Note that new touch features are optimised for use with Windows 8.

Additional System Requirements

Internet functionality requires an Internet connection.

Microsoft account required. 

Product functionality and graphics may vary based on your system configuration. Some features may require additional or advanced hardware or server connectivity.

Seller Information

Seller Information
Seller Pineapple Computer
Ship-From Address Sungai Besi, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Sungai Besi, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange 7 days return or exchange policy

If you are NOT satisfied with your purchase for any reason, we will gladly accept returns of packages within 7 days of the receipt date and issue a exchange.
All we ask is that the product is...
- not used
- in the same condition you received it
- in the original box and / or packaging

We value your shopping experience on top of everything else, that's why we also accept exchange (for item of equal or lesser value) if the item does not live up to your expectation or any other reasons beyond our wildest imagination.

However, this does not apply to the sale or clearance items in which we already mentioned no refund nor return will not be entitled for this. Also, we cannot extend this return policy to resellers of our product.

Return or exchange procedures
Please request for return or exchange by emailing us at pineapplecomputer88@gmail.com within 7 days from the day order is received. You have to include the following details in the email:
- Order no:
- Contact no:
- Product to return or exchange:
- Reason for return or exchange (so that we can improve!):

Once we receive your request for return or exchange, we shall contact you within 3 business days for further instructions. To exchange item, please let us know the item you like to have in exchanged.

In most cases, you will need to bear the shipping charges for returning the item to us. However, if we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will make sure we send the correct items to you, ALL at our expense.

Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.