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[SLIM DESIGN] SHARP Splash Proof IP25 Water Heater WHN11 with 5 in 1 Shower Head

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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 12.00 for up to 5 kg 
    RM 1.50 for each additional 1 kg

  • Sabah

    RM 58.00 for up to 5 kg 
    RM 9.50 for each additional 1 kg

  • Sarawak

    RM 58.00 for up to 5 kg 
    RM 9.50 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 12.00
  • Sarawak RM 58.00
  • Sabah RM 58.00

Free shipping when purchasing over RM  1,500

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1394359
Weight (kg) 5 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service 5 years manufacturer warranty on heating element by Sharp Malaysia.

SHARP-ROXY SALES & SERVICE COMPANY (M) SDN BHD
No. 1A, Persiaran Kuala Langat, Section 27, 40400 Shah Alam, Selangor Darul Ehsan.
CONTACT & ENQUIRIES

Product Enquiry (for AQUOS) : 1800 2 AQUOS (27867) (Toll Free)
Product Enquiry (for PCI) : 1800 88 pci 4U (72448) (Toll Free)
Customer Service : 1800 888 678 (Toll Free)
Brand Sharp

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry
*DC Pump feature is not applicable for this model

Features
  • Hot Shower
  • Min Flow Rate 2L/Min
  • Build in Surge Protector
  • Shower Head Type of Spray 5 in 1

Specifications
Leak Proof Heater Tank Yes
Splash Proof (IP25) Yes
Water Temperature Ctrl Electronic
Outer Carton Box 531 x 248 x 685 mm
Voltage (V) 240
High Quality Stop Valve Yes
Dimension (WxHxD) 390 x 215 x 78 mm
Pump Without Pump
Electronic Temperature Ctrl Yes
Min Flow Rate 2L/Min
Electronic Pump Speed Ctrl No
Max Working Pressure 380kPa (55PSI)
Nett Weight 3.6 kg
Built-in Surge Protector Yes
Shower Head Type of Spray 5 in 1
Shower Head Colour White
Thermostat Double Action
Gross Weight 3.9 kg
External Tap White
Power (kw) 3.6
Gift Box 664 x 235 x 100 mm

Warranty
5 years manufacturer warranty on heating element by Sharp Malaysia.

Seller Information

Seller Information
Seller KIMMA2U
Ship-From Address Batang Kali, Selangor
Return/Exchange Address Batang Kali, Selangor
Notice on Return/Exchange Depending on the applied Return policy, you may return your item to us within 5 calendar days. Countdown starts from the date you received the item to the post stamp stated on the parcel you return to us.

Requirements for a valid return:
1. Proof of purchase (order number, buying invoice, etc.)
2. Return reason has to be valid and returns acceptance conditions met (check out below)

You may want to return your item due to any of the following reasons:
1. Damaged
2. Defective
3. Not as advertised
4. Wrong item delivered
5. Missing parts / Items

Replacement/ Refund process only begins after we have completed evaluating your returned product.
This quality evaluation process may last up to 2 business days.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.