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[Mason Pearson]Mason Pearson Tail Comb

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1432184
Weight (kg) 1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
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Product Name
Mason Pearson Tail Comb
Product Code: PROD330393959
Product Information
HideDetails & Care
Manufactured in Switzerland by a contract manufacturing facility that only makes combs. The same, strict quality-control standards followed in our brush making are applied to our combs.
Mason Pearson combs are handmade from the finest celluloid material in the world. This is the same material used to make designer costume jewelry, hair ornaments and eyewear. Look carefully at the tortoise pattern of our combs. You will notice the 3D effect of the shell pattern. This is the result of an internationally patented process that replicates natural tortoiseshell. The plastic comes to the factory in Switzerland from Italy in a sheet, where it is die-cut into the general shapes of the comb styles. From that point, until the comb is finished, everything is done by hand. Each tooth is cut, one at a time, on a special saw. The comb is then tumbled in a polishing drum to smooth the surface.
*By Mason Pearson.
No Color

Seller Information

Seller Information
Seller NewYork Mania
Ship-From Address NJ , SUITE 6 Clifton
Return/Exchange Address S HACKENSACK, NJ
Notice on Return/Exchange -

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
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