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Longchamp Le Pliage Neo Large Tote Bag - Red

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1399481
Weight (kg) 0.5 kg Country of Origin Made in Italy
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service [Customers are entitled for Recovery Claim (Replacement, Credit Shield or Refund) based on the following:-]
> Customer conduct an “Inspection Upon Arrival” (IUA) discover that there are manufacturing defects or
damages due to mishandling of shipment / delivery.
> Kindly report the situation immediately by dropping us an email to hello@cuco.com.my within 7 days
of receiving the item in order to be entitled for a recovery.
[Recovery will take priority in the following order:]
> Replacement if stock is available
> Credit shield to purchase other products
> Full refund including return of postage fee
> For all recovery process, customer is required to return the defected item in Original Packing and Unused Condition
in order to substantiate the claim. Failure to do so will result in CUCO reserving the right not to entertain any Recovery claim.
> All Refund request will take 14 working days once the Full Banking information is provided, (not the Date of Reported Issue).
Brand Longchamp
Gender Female

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Straight from the Source
Materials: Polyamide Canvas + PVC Coated Interior + Cowhide Trim
Measurements: 48cm (Top Length) x 31cm x (Bottom Length) x 30cm (Height) x 19cm (Width)
Zipper top tote with front flap snap button closure
PVC coated interior with 1 open pocket
Silver tone hardware
Each purchase comes with a care instruction card
Colour: Red
 
Cuco’s Take
A fashionable and spacious tote bag from Longchamp makes it the perfect choice for urban women on the go
 
What’s in it for you?
This large-sized bag is ideal for shopping with it long and slender shoulder straps
 
All pictures and videos are for illustration purposes only. Actual product and packaging may differ.

 

 

Seller Information

Seller Information
Seller CUCO
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange The following conditions are not entitle for Replacement, Credit Shield or Refund:
> Discovery of Defects or malfunction after 7 days of item’s arrival.
> Defects due to wear and tear or self inflicted damages are not entitled to any refund or replacement
even within 7 days
> Limited Warranty item covered by Merchant is subject to their terms and conditions
> Mere suspicion on the authenticity of products without basis does not warrant a refund request unless
supported by valid written evidence
> Verification of item at local boutique shop cannot be used as a valid claim of non- authenticity unless
official written document is provided
> All refund requests will be subjected to CUCO internal investigation before any refund is approved to
prevent discrepancy.
> CUCO reserves the right to pursue legal procedure if customer have made false claims on the authenticity
of product without basis.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.