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Living Star Flexible Clothes Pole- Dewdrop

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1076411
Weight (kg) 6 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service

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Living Star Flexible Pole- Dewdrop (LS-3330)
Create an extra hanging space for your belongings outside the closet. No more clothes, towels or handbags being hung on chair or doorknobs; it’s easy and simple with Living Star Flexible Pole.

Product Specifications

- Composition: One lower branch pole, one upper branch pole, six hanger

- Material: ABS synthetic resins, 32/38mm steel pipe, powder coating

- Specifications: Depth (45cm) x height (240-300cm)

- Capacity: 120kg (20kg/hanger)
- Color: White



AS SIMPLE AS ABC- Watch How to Set Up Living Star Clothes Rack


Seller Information

Seller Information
Seller Living Star Asia
Ship-From Address Petaling Jaya, Selangor
Return/Exchange Address Petaling Jaya, Selangor
Notice on Return/Exchange 14 DAYS RETURN/EXCHANGE POLICY ON MANUFACTURING DEFECT

If the product is damaged or flawed upon receiving, please call us (+603-61517756) and email us
(info@livingstar.com.my) to inform us on the issue within 24 hours from the time the order is received.

As part of the process, we require our customers to provide pictures of the damaged or flawed product, and our
customer service representative will get back to you via email or phone call to provide you with a possible solution.

All goods return must reach Living Star Asia's headquarters within 14 days from the date of purchase at own cost.

RETURN/EXCHANGE PROCEDURES

Please request for return or exchange by calling us (+603-61517756) and emailing us (info@livingstar.com.my) within 24 hours from the time the order is received. You have to include the following details in the email:

Order no:
Contact no:
Email add:
Product to return or exchange:
Reason for return or exchange:
Pictures of the damaged/flawed product:

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.