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Lenovo A396 Black

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i-Vews Trading
Seller Information
Seller Information
Seller i-Vews Trading
Seller's Address
  • Ship-From Address

    Klang, Selangor

  • Return/Exchange Address

    Klang, Selangor

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1280473
Weight (kg) 1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service
Brand Lenovo

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Product details of Lenovo A396 Black

For those who are always on the move, the Lenovo A369 is the perfect smartphone to accompany you to wherever you go. The slim profile design of the phone enables it to be carried around with you easily. Although slim, the A369 packs dual core processors and runs on an Android 2.3 operating system, together they combine to provide you with high performance smartphone.

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Large Display  From surfing the net to watching videos, the 4” display of the A369 delivers a much better and immersive experience compared to a smaller display. Furthermore, accurate colour fidelity means that you can view your photos just like how nature intended it to be.

High Performance  The A369 is powered by a 1.3GHz dual core processor which drives the smartphone to achieve incredible speeds and performance. Everything from watching videos to playing games will feel smooth and lag free. And with the help of the Android 2.3 operating system, multitasking between apps is possible with easy and without lag.

Fun Capture  The A516’s 2 megapixel rear camera takes great photos and video filled with vivid colours and detail. Perfect for fun shots with family and friends.

Dual SIM  If you want to separate business and pleasure Dual SIM configurations give you the option of having two phone numbers in one smartphone.

Seller Information

Seller Information
Seller i-Vews Trading
Ship-From Address Klang, Selangor
Return/Exchange Address Klang, Selangor
Notice on Return/Exchange Return Policy

If for any reason you are not satisfied with the purchase, we have a 7 days return policy upon delivery, and subject to the following terms and conditions;-

* We only accept returns on manufacturing defect, damaged goods caused during the delivery process or incorrect item sent.

* All item for return must be unworn, un-altered, unwashed, unused and have all tags (if available) attached in its original packaging. Items purchased as part of a set or multi-item pack has to be returned as a whole set.

* i-Vews Trading is not liable for return lost in transit; please ensure that the return parcel is package properly and you are encouraged to use a reliable courier service with parcel tracking system when sending the return.

* This return policy does not apply to items which have been stated as Non-exchangeable and Non-refundable on i-Vews Trading.

* Shipping cost for return is borne by customer.



Please contact us by phone or email within 3 working days of receipt and provide description and photos of the damaged item accompanied with original packing and all labels attached. Returned merchandise must be post marked within 7 days from the date of receipt.

For all return requests, please email us at ( ivewstrading@gmail.com ), including your contact details, Order ID and the reason for return. We will inform you once the item has been received and processed.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.