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Free Shipping 1 Year Leagoo Malaysia Warranty

[11street Exclusive] LEAGOO M6 (5.5˝ HD, DUAL CAM, ANDROID 7.0) [Free gift worth up to RM199]

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Shipping
  • Free

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 48492293
Weight (kg) 0.4 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

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Seller Information

Seller Information
Seller LEAGOO MALAYSIA Official
Ship-From Address Shah Alam, Selangor
Return/Exchange Address Shah Alam, Selangor
Notice on Return/Exchange RETURN POLICY
• Sale items cannot be refunded, unless they are defective or damaged.
• Your item must be new and unused condition
• Original packaging
• Unused warranty card
• We do reserve the right not to allow the return of products or refund of any transactions although the conditioned above is met.

REFUNDS
• we will send you an email to notify you that we have received your returned item.
• Notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
• If you haven’t received a refund yet, first check your bank account again. it may take some time before your refund is officially posted.
• contact us at service@leagoo.com.my
• Specify the following details in your e-mail:

1. Date and time you received the products
2. Order Number
3. Brand and model number
4. Prefer replacement or refund
5. Reason for the Replacement or Refund

• The return MUST be sent to:

LEAGOO (M) SDN BHD
No.14, Taman Sri Muda
Jalan Sepadu 25/123A
40400, Shah Alam, Selangor


Note : LEAGOO MALAYSIA Is Not Responsible For Any Product Returned For Replacement/Refund That Is Not Returned In The Manner Set Forth Above.

* You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

*The returned product will be sent to manufacturer/supplier for investigation before any replacement or refund can be made.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.