Store’s Best Items
Basic Information of Product
| Product Status/Sales Type | New | Product No. | 720203 | Weight (kg) | 0.4 kg | Country of Origin | N/A |
|---|---|---|---|
| Shipping Method |
Courier Service |
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| GST Applicable | Not Applicable (Non-GST seller) | ||
| Tax Invoice | No | ||
| After Sale Service |
SHIPPING INFORMATION (1) Method of Shipping: -By courier: Poslaju/Skynet/Ta-Q-Bin/ABX Express (2) Delivery Time: -For ready stock shipped to Peninsular Malaysia : By courier : 2 to 4 working days -For ready stock shipped to Sabah and Sarawak : By courier : 4 to 5 working days (3) Note: -We make all efforts to ensure that your order is shipped during the stated time. However, occasionally, there may be delays caused by the suppliers or shipping service providers which are beyond our control, please be patient as we will solve any problems as soon as possible -Your positive comments and reviews are very much appreciated -Thank you for your co-operation and hope to see you again ^^ |
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11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.
ReportgoFor order related and other issues, kindly click on E-mail Enquiry here.
E-mail Enquiry
MC1116 Korean Men's Bag/Messenger/Backpack/Duffel/Laptop/Sling/Pouch
SHIPPING INFORMATION (1) Method of Shipping: -By courier: Poslaju/Skynet/Ta-Q-Bin/ABX Express (2) Delivery Time: -For ready stock shipped to Peninsular Malaysia : By courier : 2 to 4 working days -For ready stock shipped to Sabah and Sarawak : By courier : 4 to 5 working days |
Seller Information
| Seller | J GALLERY |
|---|---|
| Ship-From Address | Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur |
| Return/Exchange Address | Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur |
| Notice on Return/Exchange | Stock Return Policy Items are returnable or exchangable within 48 hours upon receiving, if customer wants to return or exchange the item, please make sure that it complies with our policy below: Important Notes : Customers need to cover the return and replacement shipping fees. Items must be return in the original packaging include taps, tag, carton or boxes. Any of these missing, the return request will not be entertained. If the request for returning is later than 1 days, we will not entertain it. If the item is not posted to us back within 2 days from the date of receiving, we will not entertain it. Damaged item only can be replaced with same item and same color. It is not allowed to replace with other color or design. We hope our customers would understand that we are running a low profit margin scheme in order to provide a competitive product pricing. Therefore we will not cover the shipping fees for the return and replacement items. All refund will be credited into your account for future purchase if there is no more same stock Returnable/Exchangable Section Items that are terribly damage or stained. Non-Returnable/Non-Exchangable Section Minor loose threads, irregular fold or wrinkle produced by crumpling, color differs slightly from the pictures shown online. Damage after usage by buyers Cannot fit or don't like the clothes,bags,accesories Item design is slightly different from the picture displayed (e.g. button, pocket, or tag) Return or exchange are not allowed if size measurement differs about 1-3cm only. Buyers who did not inform us via EMAIL regarding the reason for exhange and post the item back directly will not be entertained. Sold Out Items are not available for exchange. |
Return / Exchange Policy
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Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
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Return
- Request for return within 7 calendar days following delivery date.
- Check seller’s approval on buyer’s request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller approves return and return is completed.
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Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller’s approval on buyer’s request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
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How to Request for Cancellation/Return/Exchange
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You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. -
You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. -
You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
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You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
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Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
- As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
- As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.