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Lace turtleneck red top

Selling Price
RM 28.80
Original Price
RM 36.00
Discount Rate
20% OFF
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Sold by Glitzy Boutique


Color: Red

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 906750
Weight (KG) 0.3 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable Not Applicable (Non-GST seller)
After Sale Service
Brand None

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        Exchange & Return Policy

        Seller's Information

        Seller Glitzy Boutique
        Shipping from
        Return/Exchange address
        Notice on Return/exchange Returnable/Exchangeable Items that are terribly damages or massively stained. Items that are with obvious quality problems for example left and right sleeve are not correctly balanced. Wrong items that do not match your order for example a totally wrong code, item, color and style. #Non Returnable/Non-Exchangeable Minor loose threads, slightly different colour as shown in the picture online, irregular fold due to crumpling. Size measurement differs about 1-3cm. Sold out items are not available for exchange. Transparent slightly or bad odor. If you would like to return the product that has been received, you can return any new/unused product back to us in within the 3 days period after your order has been delivered to you. You are required to communicate with us in within 3 days with your order number, product catalog number, and the reason for returning the product, and the product should arrived at our warehouse in within 5 days from the day your order has been delivered. The cost of postage and responsibility of the return is yours until it reaches our warehouse, we are not responsible if the item is not delivered. You have the option to choose from any shipping method that will deliver back to us, but it is strongly recommended that a traceable method such as registered air mail or courier is being used for the return. We are unable to accept return on certain product that was marked with (*) on the product name for hygienic reason, any items that has been used, stained or were not returned with complete accessories. If we find that the product is not suitable for a return after inspection, we reserve the sole discretion to refuse the return request. In any event, we will usually communicate with the sender in within 1 working day on the return

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.


        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.