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Korean Style Ribbon Brooch with Clip and Pin

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JEM INSPIRE
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Seller Information
Seller Information
Seller JEM INSPIRE
Seller's Address
  • Ship-From Address

    Ampang, Selangor

  • Return/Exchange Address

    Ampang, Selangor
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1343873
Weight (kg) 0.013 kg Country of Origin N/A
Shipping Method

Courier Service
GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service

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Seller Information

Seller Information
Seller JEM INSPIRE
Ship-From Address Ampang, Selangor
Return/Exchange Address Ampang, Selangor
Notice on Return/Exchange JEM INSPIRE offers only the good quality items. Please find our terms and conditions on return and exchange
as follow:

It is very important that you confirm the product is received undamaged, from shipment, and is the correct item. To do so, please examine the shipping box and all contents immediately upon receipt for any signs of damage, wrong item(s) or defective product(s). All claims must be initiated within 7 business days of delivery.
Please email us at jem.inspire84@gmail.com so we can initiate the process.

> Item arrives that is incorrect, defective, or damaged we will gladly replace it at NO charge to you (including return shipping charges).
> If any defects, notify us within 7 business days of delivery.
> Return your jewelry item in its original, unused condition (including all original packaging and tags) for an exchange or refund.
> We gladly accept items that are free from scratches, blemishes, sizing or alterations, and without signs of wear or tear.
> Returns of jewelry item without notified, and packages that are improperly packaged or uninsured will be
refused receipt.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.